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FREE LUGGAGE ALLOWANCE: For each passenger, CanJet allows up to two (2) checked pieces of 20kg (44 lbs) in combined weight and 158 cm (62 inches) in overall dimensions
Passengers traveling with an infant who have not purchased a seat for the infant: Infants are not allowed their own baggage allowance however they are allowed free of charge 2 extra pieces per infant (example: car seat, stroller, play pen etc...).
Passengers traveling with an infant who purchased a seat for the infant: Once a seat is purchased for the baby they are allowed the same allowance as the adult which is mentioned in details above.
EXCEPTION: For travel to the United States, CanJet allows two (2) pieces at 20kg (44 lbs) per bag of combined weight of 40kg (88 lbs) and 158 cm (62 inches) in overall dimensions (height + width + depth).
Please see luggage allowances for sporting equipment below.
CARRY-ON LUGGAGE: CanJet will permit each passenger to carry onboard, (1) standard item of carry-on luggage not exceeding 21 cm x 40 cm x 54 cm (8" x 16" x 21") in size and (1) personal item not exceeding 16 cm x 33 cm x 43 cm (6" x 13" x 17"). Maximum weight for each individual item shall not exceed 10kg (22 pounds).
Items to be counted include: Any kind of bag or suitcase, briefcases, laptop computers (bags), diaper bags, camera cases that may contain items such as spare lenses and film in addition to the camera, cartons, boxes and other similar items. Items not to be counted include: Cameras, coats, diplomatic or consular bags, purses 10" x 12" x 8" or less, receptacles containing human remains, strollers, child restraint systems, containers carrying life-sustaining items, live vital organs, crutches, canes, walkers and other similar items. CanJet sizing units, which are 21 cm x 40 cm x 54 cm in dimension, shall be located at check-in counters located at each airport. Any heavy items and duty free bottles shall be placed under the passenger's seat. Front row and bulkhead passenger luggage shall be stowed for take-off, landing, and during turbulence in an overhead compartment. Carry-on luggage, which cannot be stowed in the approved manner, will be removed from the cabin and loaded in the designated cargo hold.
Garment Bags and Musical Instruments: Each garment bag and musical instrument is a piece of luggage subject to standard rules.
EXCESS LUGGAGE: Excess luggage (this is inclusive of weight and size restrictions) will be charged $40.00 CAD or $40.00 USD (plus applicable taxes) each for the third (3rd), fourth (4th) and fifth (5th) pieces checked, the maximum that any one person may check. Carriage of the excess piece(s) is subject to space and weight availability.
EXCESS WEIGHT: Any pieces exceeding their allowed weight will be charged $40.00 CAD or $40.00 USD. CanJet cannot accept baggage over 45 kg (100 lbs).
EXCESS PIECE: Anything exceeding 2 pieces will be charged $40.00 CAD or $40.00 USD.
Forms of payment: CanJet accepts MasterCard, VISA, American Express, and Diners Club. As well, Cash and Debit were available are accepted at the airport. CanJet does not accept personal cheques
NOTE: More than one excess fee may be applied. For example, if the item is overweight and oversized, it will be charged twice.
SPECIAL ITEMS: Bicycles and Surfboards will be charged $65.00 CAD or $65.00 USD (plus applicable taxes).
These items are not accepted as checked baggage: Kayaks, Canoes, Windsurfers, Pole-vaults and Hang Gliders. CanJet does not accept Pets for travel.
All excess luggage and special items will be carried on a space available basis only and loaded after checked luggage. Traveling guest must claim luggage at the destination of arrival.
Sporting Equipment (Free Luggage Option)
When properly packaged, CanJet Airlines will allow one of the following sports items to be substituted for a free checked luggage allowance piece if it fits within the weight and dimension limitations. These may include one of the following:
Golf clubs One golf bag containing no more than 14 clubs and one pair of golf shoes. The bag and clubs must be fully enclosed in a hard shell container specifically designed for shipping. If otherwise packaged, the item(s) will only be accepted with a limited release form (to be signed at check-in), releasing CanJet Airlines of liability.
Hockey equipment One set of hockey equipment (containing one equipment bag and a maximum of 2 hockey sticks). Excess charges apply for overweight and/or additional equipment. The hockey stick(s) must be packaged in a rigid and/or hard shell container specifically designed for shipping. If otherwise packaged, the sticks must be taped together and will only be accepted with a limited release form (to be signed at check-in), releasing CanJet Airlines of liability.
Skis (snow or water) One set of snow skis (containing one pair of skis, poles and boots) or one set of water skis (a pair, or a single slalom). These sets are considered as one piece of checked luggage and no other item(s) can be carried in the package. The skis and poles must be packaged in a rigid and/or hard-shell container specifically designed for shipping. If otherwise packaged, the item(s) will only be accepted with a limited release form (to be signed at check-in), releasing CanJet Airlines of liability.
Fishing equipment Includes two rods, one reel and a tackle box. The fishing rod(s) must be packaged in a rigid and/or hard shell container specifically designed for shipping. If otherwise packaged, the item(s) will only be accepted with a limited release form (to be signed at check-in), releasing CanJet Airlines of liability.
Archery equipment Covers a bow and arrows suitably packaged in a rigid and/or hard shell container specifically designed for shipping. If otherwise packaged, the item(s) will only be accepted with a limited release form (to be signed at check-in), releasing CanJet Airlines of liability.
Snowboards A set consists of one snowboard and one pair of boots. This set is considered as one piece of checked luggage and no other item(s) can be carried in the package. The snowboard must be packaged in a rigid and/or hard-shell container specifically designed for shipping. If otherwise packaged, the item will only be accepted with a limited release form (to be signed at check-in), releasing CanJet Airlines of liability.
Scuba diving equipment A set is considered to be one each of the following: empty scuba tank(be able to open the tank to prove it is empty), regulator, pressure gauge (to be at 0), tank harness, face mask, pair of diving fins, snorkel, knife, spear gun, air pistol and safety vest. All equipment (excluding the tank which can be carried separately) must be securely packed in a rigid and/or hard shell container specifically designed for shipping. These item(s) will only be accepted with a limited release form (to be signed at check-in), releasing CanJet of liability. All equipment must be visually inspected and accepted by our check-in agents.
MOBILITY AID DEVICES: CanJet will accept wheelchairs, walkers, motorized scooters and mobility equipment for no additional charge. Dry and gel cell batteries may be accepted for travel providing they are secured in an approved battery container. CanJet will not accept wet cell batteries for safety reasons.
CLAIMS FOR LOST OR DAMAGED BAGS: Damaged or lost luggage must be reported in person within four hours of arrival at the destination airport.
INTERLINE TRANSFER OF LUGGAGE: CanJet does not participate in any luggage interline agreements with other airlines. If you are connecting from your CanJet flight to another airline, you must retrieve your checked luggage at the luggage carousel and proceed to your connecting airline for check-in.
NOTICE OF LUGGAGE LIABILITY LIMITATIONS: Liability for loss, delay, or damage is limited unless a higher value is declared in advance and additional charges are paid. For travel wholly between points in Canada, the liability limit is CAD $250.00 per passenger. For travel between points in Canada and the United States, the liability limit is the greater of (1) the limits set out in the Warsaw Convention, or (2) CAD $25.00 per kilogram in respect of checked Luggage and CAD $500.00 per passenger in respect of unchecked Luggage. Excess valuation may not be declared on certain types of articles. CanJet assumes no liability for fragile, valuable or perishable articles, including money, jewellery, camera, video and electronic equipment, silverware, negotiable instruments, business documents, samples, paintings, antiques, furs, manuscripts or similar items in checked or unchecked Luggage. Despite handling luggage with care, CanJet considers the following damage normal wear and tear and will not accept claim for: scratches, nicks, missing straps, zipper damage, handles, scuffs, dents, soiling, manufacturer defects, wheels, seams, or over packed luggage. For additional information regarding luggage or sporting equipment, please call CanJet Reservations Sales Centre at 1-800-809-7777.
HAZARDOUS MATERIAL: Transport Canada regulations restrict carriage on aircraft of items classified as hazardous materials. These materials include, but are not limited to, flammable gases-liquid and solid, non-flammable, compressed gas, explosives, poison, corrosives, oxidizing agents, radioactive material, etiologic agents, and magnetized material.
ONBOARD MEDICAL OXYGEN: CanJet does not allow medical oxygen onboard.
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