2010 Consumer Service Questionnaire Rules & Regulations

Grand Prize: $1,000 Future Travel Certificate

NO PURCHASE NECESSARY TO ENTER TO WIN. VOID WHERE PROHIBITED.

In appreciation for completing the Consumer Survey Questionnaire, all participants will be entered in a draw for a chance to win one of three $1,000 future travel certificates from Sunquest.

On June 30, 2010 three winners will be determined through a random drawing from all completed questionnaires. The odds of winning are solely dependent on the total number of completed questionnaires. Winners will be notified by July 5, 2010 .

The prize must be accepted as awarded and is absolutely non-transferable and non-refundable, cannot be changed or substituted. Subject to the right of Sunquest, in its sole discretion, to substitute a prize or a component of a prize of equivalent value without prior notification, no cash or other prize substitution is permitted. Contest not open to residents of Quebec

The selected potential winner will be contacted by e-mail or telephone. Before being declared a winner, the selected winner must first correctly answer, unaided, a time-limited mathematical skill-testing question posed by e-mail or telephone at a mutually convenient time. If the selected entrant cannot be contacted by mail or telephone within 10 business days of the draw date, said selected entrant will be disqualified and another entrant will be randomly selected until such time as contact is made with a selected entrant or there are no more eligible entries, whichever comes first. If the selected entrant cannot use or chooses not to use any portion of the prize, that portion of the prize will be deemed to be forfeited and no substitution or other compensation will be awarded.

Future Travel Certificate Terms and Conditions:

• The certificate entitles the winner to a total of $1,000 CDN in travel toward a Sunquest all-inclusive holiday package.
• Any amount exceeding $1,000 CDN is payable by the prize winner at time of booking.
• This prize is applicable to one (1) vacation/departure date only. The amount cannot be split or used to pay taxes.
• This offer has no cash value, cannot be changed or substituted and is non-transferable and non-refundable.
• Prize must be accepted as awarded. Cash refund or credit for future travel will not be issued for unused amounts.
• The travel credit is valid until December 15, 2011.
• Travel is subject to space availability. Black out periods and holiday restrictions apply: Christmas, New Year’s, March/Spring Break, Reading Week, Easter Week, and others may apply.
• Prize-winner must be 18 years of age or older.
• Once the holiday package arrangements have been confirmed no changes will be permitted.
• All bookings are subject to 100% cancellation penalties.
• Flight times, flight itineraries, carriers and aircraft types are subject to change with or without notice.
• Documentation(s) is the sole responsibility of the passenger(s). The passenger(s) at his/her expense must obtain all documentation(s) required by all relevant government authorities (this will vary depending on Citizenship status).
• Travel insurance including medical insurance is not included and is the sole responsibility of the passenger(s).
• Expenses incurred for items of personal nature, local excursions and any gratuities are the responsibility of the passenger(s).
• Sunquest shall not assume responsibility for any refunds, losses, damage, costs or expenses arising out of the following: mechanical breakdown, government action, weather, strike or any other action beyond Sunquest’s control; denial of access to the carrier due to contravention of the conditions of carriage or improper travel documentation; failure to clear customs or missed flights or connections.
• For additional terms and conditions please refer to the current Sunquest Southern Sun brochure or visit www.sunquest.ca .

Personal Information:

All personal and other information requested by and supplied to Sunquest for the purpose of the survey must be truthful, complete, accurate and in no way misleading. Sunquest reserves the right in its sole discretion to disqualify any entrant that they believe to be abusing the rules.  Such abuse includes entering false information and entering more than once.

Employees of Sunquest, its affiliates, advertising and promotional agencies, any independent judging organization, or any other associated with the development and execution of the Contest, as well as members of immediate family (defined as spouse, children, siblings and parents, regardless of where they reside) and household (whether related or not) of such employees are not eligible to win.

The entrant, by entering the Contest and voluntarily providing his or her personal information, agrees to the Sponsor’s collection and use of the Entrant Information, to administer the Contest. No other use or disclosure will be made of Entrant Information: Information may be used and disclosed by the Sponsor, its affiliates and their respective designees as described below. See the Sunquest's Privacy Policy at http://www.sunquest.ca/aboutus/privacy_policy.asp.

All entries become the property of Sunquest upon receipt and will not be returned or acknowledged. By submitting the entry form for the Contest, the entrant agrees as follows: (i) to abide by and be bound by the Rules, including the eligibility requirements, failing which, an entrant may be disqualified; (ii) to abide by and be bound by all decisions of Sunquest and judges, whose decisions shall be final and binding in all matters relating to the Contest; and (iii) by accepting a prize, to allow the use of the entrant's name, likeness, city and province/territory of residence, statements, voice and biographical data by Sunquest and its affiliates and their respective designees in perpetuity throughout the world in connection with the Contest in any media or format, whether now known or hereafter developed, including but not limited to the World Wide Web, at any time or times without further compensation, permission or notification, and to provide written certification to that effect.

Sunquest, 75 Eglinton Avenue East, Toronto , ON , M4P 3A4

© Sunquest 2010