Newly refurbished, this resort is set amongst one of the most beautiful coconut groves in the Caribbean and borders on an absolutely stunning virgin beach that extends for some 400 metres. Along with offering a comprehensive kid's program and a wide selection of activities and great amenities, you can double your fun by taking advantage of your exchange privileges at the resort next door!
HOTEL GENERAL INFORMATION:
General information
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Date of built or opened: Dec 2000
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Number of buildings: 13
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Total number of rooms: 427
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Number of Suites: 11
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Elevators
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Floors in rooms: 3
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Elevators
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Car parking on site
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Check-in time: 1400
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Check-out time: 1200
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Late check-out available
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Check-out details: extra charge- $40 until 1600
Management
Hotel manager: Ruben Escribano
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Telephone: 1-809-688-6490 ext 602
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Fax: 1-809-688-7999
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Email: r.escribano@sirenishotels.com
Reservation manager: Israel Medina
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Telephone: 1-809-688-6490 ext 705
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Fax: 1-809-688-2469
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Email: reservascocotal@sirenishotels.com
Sales manager: Francesca Lombardo
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Telephone: 1-809-688-6490 ext 710
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Fax: 1-809-688-2469
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Email: francescalombardo@sirenishotels.com
Accounting manager: Jose Mari
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Telephone: 1-809-688-6490 ext 613
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Fax: 1-809-688-7999
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Email: p.mari@sirenishotels.com
Suitable for
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Singles
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Couples
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Families
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Seniors
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Groups
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Student groups
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Minimum guest age: Min Check in Age is 18 yrs old
HOTEL LOCATION:
Town/Area the hotel located in: Uvero Alto, Punta Cana
Transfer from airport
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Time(mins): 60
Surrounding areas
Nearest Town: Downtown/City Center- (from Higuey)
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Distance(km): 40
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Time(mins): 180
Other attractions: Resort Area of Punta Cana
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Times(mins): 45
Surrounding Facilities
Medical Facility: Hospiten Bavaro
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Time(mins): 40
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Taxicost approx($): 40
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Neighbouring hotels: Secret Excellence Sunscape The Beach
Public transportation
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Transportation available near hotel
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Public transportation
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Details: Public Bus
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Other(Specify)
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Details: 90 mins from La Romana airport (LRM)
HOTEL FACILITY:
Babysitting service
Medical services - Doctor
Maid service
Laundry service
Room service
Wake-up service
Tour desk
Nightclub/disco
Outdoor theatre
Credit cards accepted
Travellers cheques accepted and cashed
Canadian travellers cheques accepted and cashed
Money Exchange at hotel
ATM on site
Spa on site
Fitness gym room on site
Beauty salon/barber/hairdresser
Shops on site
Golf course nearby
Wedding packages
Honeymoon packages
Telephone
Fax
Internet
Photocopier
Meeting rooms/Conference facility
Bottled water available free of charge
Restaurants on site
Bars on site
Watersports center
Childrens playground
Childrens pool area
Indoor games room
Game room details: Mini Club
DVD rental
Voltage: 110
Hairdryer
High chairs available in restaurants
Rollaway beds available
Cribs available
Casino - on site
Others services: Wi-fi ($)
ROOM FACILITY ALL:
General Information
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Air conditioning
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Ceiling fan
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Shower
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Tub
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Hairdryer
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Iron/Ironing board
Electronic Information
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Television in room
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Satellite/cable
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Phone
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In room safety deposit box
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Charge: [$$]
Amenities Information
Mini bar
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Replenished
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Contents may include: Soft drinks and water.
Balcony
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Comment: Ocean or Garden View.
POOL GENERAL INFORMATION:
Whirlpool
Number of whirlpool: 1
Jacuzzi
Number of Jacuzzi: 2
Sun lounger available
Towels available
Swim-up bar
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Hours of operation from 0900 to 1800
Bar near pool
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Hours of operation from 1100 to 2200
Restaurant near pool
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Hours of operation from 1230 to 1500
Snack-bar near pool
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Hours of operation from 1500 to 1700
Scheduled closures for maintenance: from 1800-0600
ADULT POOL:
Adult pool name: Pool 1
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Part of main pool area
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Pool feature - Walk in
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Freshwater
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Sun lounger
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Towels
Adult pool name: Pool 2
CHILD POOL:
Children pool name: Kids Pool 2
Children pool name: Kids Pool 1
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Freshwater
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Sun lounger
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Towels available
LOCATION TO BEACH AND FACILITY:
Beach Information
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Name: Uvero Alto
Location to beach
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Directly on: Beach Bay
Features of Beach
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Type of sand: fine
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Color of sand: cream
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Swimmable features
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Private beach
Amenities On Beach
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Topless sunbathing permitted
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Palapas/huts on beach
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Lounge chairs on beach
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Towels available
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Restaurant/snack bar on beach
RESTAURANTS:
Restaurant name: Mexican Restaurant
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Type Of Food: Mexican (a la carte)
Restaurant name: Steak House
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Type Of Food: Steak House (a la carte)
Restaurant name: Gourmet
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Type Of Food: Gourmet (available at an additional charge)
Restaurant name: Italian Restaurant
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Type Of Food: Italian (a la carte)
Restaurant name: Mediterranean Restaurant
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Type Of Food: Mediterranean (a la carte)
Restaurant name: Japanese Restaurant
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Type Of Food: Japanese (a la carte)
Restaurant name: Vegetarian Restaurant
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Type Of Food: vegetarian (a la carte)
Restaurant name: Buffet Restaurant 2
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Type Of Food: Buffet
BARS:
Bar name: Snack Bar (1)
Bar name: Bars (8)
Bar name: Pool Bar (2)
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Location: Pool
ENTERTAINMENT LIST:
Entertainment name: Professional Shows
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Available on: Nighttime
Entertainment name: Disco / Pub
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Available on: Nighttime
Entertainment name: Daytime Entertainments Program
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Available on: Daytime
Entertainment name: Mini Disco
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Type of entertainment: Kids disco
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Available on: Nighttime
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Hours of operation from: 8pm
Entertainment name: Evening Entertainments Program
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Available on: Nighttime
ENTERTAINMENT CASINO:
Casino on site
Drink included
Dress code: Casual
Games available
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Poker
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Black jack
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Roulette
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Slot machines
OTHER ENTERTAINMENT LOCATIONS:
Attraction name: Sirenis Aquagames ($) (Opening on March 1st, 2012).
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Location: 7 water slides (minimum age: 10 or 12 years old) plus 1 for kids (4 to 11 year old) and 1 for babies (2 to 4 years old).
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Days of week: Daily
KIDS CLUB GENERAL INFORMATION:
Supervised childrens program available
Kids club detail
Club name: Kid's Club
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Age range from 4 yrs to 12 yrs
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Days of operation: daily
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Hours of operation from 1000 to 1700
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Indoor activities
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Outdoor activities
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General notes: Kids club closed from 1230-1530 Hours are subject to change.
HONEYMOON:
Honeymoon Package Name:Honeymoon Bonus
General Information
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Date From: 01-NOV-08
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Date To: 31-OCT-20
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When to reserve/request : Request at time of booking.
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Marriage documentation required
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Further requirements to qualify: Marriage certificate required upon check-in. Must be booked within 2 months of wedding. Inclusions are subject to change.
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Room type upgrade available
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Details of upgrade conditions, if any: Subject to availability
Free Inclusions
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Bottle of sparking wine (AI)
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Bottle of other liquor (AI)
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Fruit basket in room upon arrival (AI) (AAI)
Special Inclusions
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Breakfast in bed morning after arrival (AI)
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Dinner reservation (AI)
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Special dinner arrangements: Romantic a la carte dinner at Giardinetto restaurant
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Others: Surprise gift, bottle of rum.
(AI) = All Inclusive items are included with packages only.
(AAI) = Almost All Inclusive items are included with packages only.
WEDDING:
Package Name:FREE Wedding Package
General Package Information
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Date From: 01-NOV-08
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Date To: 31-OCT-20
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Preparation of documents available
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Legal fees will be applied (AI)
Feature of wedding
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Champagne at reception (AI)
Food feature
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Dinner offered (AI)
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Maximum number of guests: Reception dinner at an a la carte restaurant for 90 minutes
Amenities
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Taped music (AI)
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Wedding cake (AI)
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candlelight dinner for couple (AI)
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Continental breakfast in bed day after wedding (AI)
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Decorate wedding location (AI)
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Bonus/surprise gift: Appetizers at the reception, romantic dinner in the gourmet restaurant for the bride and groom only, personalized check in and check out, fruit basket and bottle of wine and surprise gift for honeymooners.
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Additional package upgrades available
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Details: Room upgrade to Oceanview room (subject to availability)
Wedding Coordinator
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Coordinator name: Public Relations
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Telephone: 809-688-6490
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Fax: 809-688-7999
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E-mail: info.cocotal@sirenishotels.com
Payment details
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Minimum nights stay required
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Number of nights: 2
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When to reserve/request: No minimum booking requirement for free weddings
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Payment types accepted: Book and pay direct with hotel
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Details: Inclusions are subject to change. To receive the free wedding package guests must book 10 double rooms, if not there is a charge for the wedding package. Heaven Weddings: Applying new technology Sirenis Cocotal has created a system to broadcast your wedding on the internet for family and friends who are unable to attend. This option is available for every wedding package that Sirenis Cocotal offers for an additional charge. Contact: Public Relations at (809) 688-6490, or fax (809) 688-7999, email: info.cocotal@sirenishotels.com .
(AI) = All Inclusive items are included with packages only.
STAY AT, PLAY AT:
Stay at Play at Program
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Other properties where privileges available: Sirenis Tropical Suites
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Facilities notes: All
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Days and Hours if restricted: any times
SPORTS ACTIVITIES:
Tennis
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Daytime (AI)
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Lit courts (AAI)
Land sports
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Beach volleyball
Water sports - General
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Water polo (AI)
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Windsurfing (AI)
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Sailing (AI)
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Kayaking (AI)
Water sports - Special
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Water aerobics (AI)
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Snorkelling (AI)
Scuba diving
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Free introductory lesson
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In-pool lessons/clinic
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Introductory course details: introductory scuba lesson in pool
(AI) = All Inclusive items are included with packages only.
(AAI) = Almost All Inclusive items are included with packages only.
ALL INCLUSIVE:
Package Inclusions
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Room Category Name: Applicable To All Categories , All-Inclusive
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Date From: 01-NOV-08
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Date To: 31-OCT-20
Restaurants Included
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Breakfast available (AI)
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Food type: Buffet
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Lunch available (AI)
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Food type: Buffet
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Dinner available (AI)
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Food type: Buffet
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Snacks daily (AI)
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Hours of operation: 24hrs
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A la carte dining (AI)
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Limits: 2 a la carte dinners per person per week (reservations required, subject to availability)
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Use of restaurants: On site
Beverages included
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Domestic brand beer (AI)
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Hours available if restrictions in place: 0900-0000
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Domestic brand liquor (AI)
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Hours available if restrictions in place: 0900-0000
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International brand beer (AI)
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Hours available if restrictions in place: 0900-0000
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International brand liquor (AI)
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Hours available if restrictions in place: 0900-0000
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Comments: Bar hours are subject to change.
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House wine with dinner only (AI)
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House wine with meals only (AI)
Beverages included
Access to bars
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On site
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Notes if applicable: wine by the glass with lunch and dinner
Activities included
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Gratuities
Package Inclusions
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Room Category Name: Sunquest Plus features
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Date From: 01-MAY-11
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Date To: 31-OCT-12
Package Inclusions
Room Service
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Room Service Notes: SUNQUEST PLUS INCLUSIONS: Separate Check-in/Out Special colored bracelets Mini-Bar Stocked Daily Bottle of liquor in room upon arrival Special Amenity in room Extra a la carte Dinner Confirmed Reservations (3 per week) Block of kids free rooms Special youth rate with limited allotment
(AI) = All Inclusive items are included with packages only.
HEALTH AND WELLNESS:
Add-on Spa package
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Add-on spa package available
Fitness room/Gym
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Facilities on site
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Aerobics classes (AI)
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Personal trainer on site (AI)
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Other floor exercise equipment (AI)
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Other programs: use of steam bath for 1/2hr per person per day, Turkish Bath and whirlpool
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Private showers (AI)
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Sauna (AI)
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Jacuzzi (AI)
Spa
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Massage services[$ payable locally]
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Couples treatments available[$ payable locally]
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Manicure treatments[$ payable locally]
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Pedicure treatments available[$ payable locally]
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Facial treatments available[$ payable locally]
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Body treatments available[$ payable locally]
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Aromatherapy available[$ payable locally]
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Reflexology available[$ payable locally]
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Steam room available (AI)
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Jacuzzi/s available (AI)
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Hair services available
(AI) = All Inclusive items are included with packages only.
HEALTH AND SAFETY:
Pools Depth markers present
Pools Water clean and clear
Pools Division between adult and child pools
Balconies Height greater than or equal to 850 mm
Balconies Gaps between railings more than 100 mm
Balconies Safe and sturdy
Glass doors In rooms Large expanses of glass marked
Glass doors On property Large expanses of glass marked
SPECIFIC ROOM AMENITIES:
Special room amenity: Hotel Room, All-Inclusive
Room setting
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Max occupancy: 4
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Max adult occupancy: 3
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Max child occupancy: 2
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Infant included
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Unique selling description: 3 adults + 1 child or
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2 adults + 2 children
Bedding Configuration
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2 double beds
Special Amenities
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Other: full bathroom with tub.
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No connecting rooms available.
General Information
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Air conditioning
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Ceiling fan
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Tub
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Hairdryer
Electronic Information
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Television in room
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Satellite/Cable
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Phone
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In room safe/safety deposit box
Amenities Information
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Mini bar
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Replenished
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Contents may include: soft drinks and water replenished daily
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Balcony
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Comment: with ocean or garden view
Special room amenity: Superior room, All Inclusive
Room setting
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Max occupancy: 4
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Max adult occupancy: 3
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Max child occupancy: 2
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Infant included
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Unique selling description: 3 adults OR
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3 adults + 1 child OR
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2 adults + 2 children.
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Sunques Plus programme applicable.
Bedding Configuration
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King bed or 2 double beds
Special Amenities
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Other: No connecting room available.
General Information
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Air conditioning
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Ceiling fan
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Shower
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Tub
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Hairdryer
Electronic Information
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Television in room
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Satellite/Cable
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Phone
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In room safe/safety deposit box
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Charge: $
Amenities Information
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Mini bar
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Replenished
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Contents may include: Replenished daily with soft drinks and water.
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Balcony
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Comment: Ocean or Garden View.
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Furniture on balcony or Terrace
SHOPS ON SITE:
Gift shop
Mini grocery store
Supermarket
Jewellery store
Internet cafe
Local Vendors Stalls
Local arts and crafts
PADI/Dive center shop
Other shops: Cigar Shop Logo Shop Shops are open from 1000-1800