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NEWSLETTER

OCCIDENTAL GRAND XCARET

BeachResort is located directly on the beach.
| ScubaScuba diving at or near hotel.
| TennisTennis at hotel or within walking distance (bringing your own equipment is recommended).
| HoneymoonsSpecial features for honeymooners available or included.
| WeddingsSpecial wedding packages available or included. Prices are subject to change.
| Kid's ClubSupervised children's activities or kids entertainment program available.
| 3 Kids

Book This Property Now

HOLIDAY INFO

HOTEL DESCRIPTION:

Tucked within an ecological and historical preserve, the all-inclusive Occidental Grand Xcaret captivates guests with spectacular grounds, a pristine coastline and unparalleled service and amenities. This glorious resort boasts winding river channels, free-form pools and a private beach, as well as 11 restaurants and 10 bars perfect for every mood and occasion. What's more, every guest who confirms a Deluxe room category receives a pass to the nearby Xcaret Eco-Park. Note: The Supersaver room category does not include entrance to the Xcaret Eco-Park.

HOTEL GENERAL INFORMATION:


	General information
	º	Total number of rooms: 769

HOTEL LOCATION:

•	Town/Area the hotel located in: Mayan Riviera

	Transfer from airport
	º	Time(mins): 45

	Surrounding areas

		Main attraction: Playa Del Carmen
		°	Time(mins): 10
	º	Other attractions: adjacent to Eco-Park in its own man made beach cove

HOTEL FACILITY:

•	Babysitting service
•	Medical services - Doctor
•	Medical services - Nurse
•	Nightclub/disco
•	Spa on site
•	Fitness gym room on site
•	Golf course nearby
•	Wedding packages
•	Honeymoon packages
•	Business center
•	Telephone
•	Internet($)
•	Internet charge: Free internet only with the Family First inclusions
•	Meeting rooms/Conference facility
•	Restaurants on site
•	Bars on site
•	Childrens pool area
•	Ironing board/Iron
•	Hairdryer
•	Rollaway beds available
•	Others services: Business center and internet at an extra charge, system WIFI extra charge. Rollaway bed/extra bed: $15USD/per bed

ROOM FACILITY ALL:


General Information
º	Air conditioning
º	Ceiling fan
º	Shower
º	Hairdryer
º	Iron/Ironing board

Electronic Information
º	Television in room
º	Satellite/cable
º	Alarm clock radio
º	Phone
º	In room safety deposit box

Amenities Information

	Mini bar
	°	Replenished
	°	Contents may include: Water, beer and soft drinks restocked every second day
º	Mini fridge
º	Balcony
º	Coffee maker

POOL GENERAL INFORMATION:

•	Whirlpool
•	Bar near pool

ADULT POOL:

•	Adult pool name: pool #1
•	Adult pool name: pool #3
•	Adult pool name: pool #4
•	Adult pool name: pool #2
•	Adult pool name: Pool #5

LOCATION TO BEACH AND FACILITY:


	Location to beach
	º	Directly on: Beach Bay
	º	Beach on site

RESTAURANTS:


	Restaurant name: Los Olivos
	º	Type Of Food: Meditteranean and Italian (a la carte)
	º	Dress code in effect
	º	Dress code details: resort wear required. men are required to wear long pants.
	º	Dinner
	º	Reservations required

	Restaurant name: Sonora Grill
	º	Type Of Food: Steakhouse (a la carte)
	º	Dress code in effect
	º	Dress code details: resort wear required. men are required to wear long pants.
	º	Dinner
	º	Reservations required

	Restaurant name: La Hacienda
	º	Type Of Food: Gourmet Mexican specialties (a la carte)
	º	Dress code in effect
	º	Dress code details: resort wear required. men must wear long pants
	º	Dinner
	º	Reservations required

	Restaurant name: Paco's Tacos
	º	Type Of Food: Authentic Mexican appetizers
	º	Open air eating area
	º	Dinner

	Restaurant name: El Pescador
	º	Type Of Food: Seafood (a la carte)
	º	Location: beachside
	º	Dress code in effect
	º	Dress code details: resort wear required. men must wear long pants.
	º	Dinner
	º	Reservations required

	Restaurant name: El Lago
	º	Type Of Food: Snacks
	º	Location: by the main pool in the Flamenco lodging area
	º	Lunch

	Restaurant name: La Piazza
	º	Type Of Food: Pizzas, paninis and baguettes
	º	Location: dining arcade's upper level terrace
	º	Dinner

	Restaurant name: Kids Club Buffet
	º	Type Of Food: Special kids menu

	Restaurant name: D'Oriental
	º	Type Of Food: Gourmet Asian
	º	Dress code in effect
	º	Dress code details: resort wear required. men must wear long pants.
	º	Dinner
	º	Reservations required

	Restaurant name: Le Buffet
	º	Type Of Food: International
	º	Location: centre of the resort
	º	Breakfast
	º	Lunch
	º	Dinner

BARS:

•	Bar name: bar #6
•	Bar name: bar #7
•	Bar name: bar #1
•	Bar name: bar #8
•	Bar name: bar #5
•	Bar name: bar #2
•	Bar name: bar #9
•	Bar name: bar #4
•	Bar name: bar #10
•	Bar name: bar #3

ENTERTAINMENT LIST:


	Entertainment name: beach club
	º	Available on: Daytime

	Entertainment name: disco
	º	Available on: Nighttime
	º	Drink included

	Entertainment name: daily activity program
	º	Days of week: 7
	º	Available on: Daytime

	Entertainment name: solarium
	º	Available on: Daytime

	Entertainment name: nightly entertainment
	º	Days of week: 7
	º	Available on: Nighttime

KIDS CLUB GENERAL INFORMATION:

•	Supervised childrens program available

	Kids club detail

		Club name: Kid's Club
		°	Food provided
		°	General notes: Hours subject to change.

HONEYMOON:


Honeymoon Package Name:Honeymoon Bonus

	General Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	When to reserve/request : Reserve at time of booking
	°	Marriage documentation required
	°	Further requirements to qualify: Marriage certificate required upon check-in. Inclusions are subject to change. 3 nights minimum stay required, all services & items are one per Bride & Groom or Once per stay. Hotel itinerary / Voucher must indicate HONEYMOON. Newlyweds must present copy of recent marriage certificate.

	Free Inclusions
	°	Bottle of other liquor (AI)
	°	Fruit plate in room upon arrival (AI)
	°	Photographs details: Towel arrangement in room and fruit plate

	Special Inclusions
	°	Breakfast in bed morning after arrival (AI)
	°	Others: One continental breakfast in bed (once per stay) 10 percent discount on spa services.

(AI) = All Inclusive items are included with packages only.

WEDDING:


Package Name:Basic Wedding Package

	General Package Information
	°	Date From: 01-NOV-10
	°	Date To: 31-OCT-20
	°	Preparation of documents available (AI)
	°	Officiate/Minister will be attended (AI)

	Wedding locations
	°	Wedding package notes: The reception : celebratory toast and just for a couple a romantic breakfast in bed, once per stay.

	Feature of wedding
	°	Wedding co-ordinator (AI)

	Amenities
	°	Flower bouquet (AI)
	°	Buttonhole/boutonniere (AI)
	°	Taped music (AI)
	°	Wedding cake (AI)
	°	Continental breakfast in bed day after wedding (AI)
	°	Decorate wedding location (AI)
	°	Bonus/surprise gift: Fresh flowers arrangement display

	Legal Documentation Required
	°	Other requirements: 12 Deluxe rooms for 7 nights or 7 Junior Suites for 7 nights.

	Wedding Coordinator
	°	Coordinator name: Marialma Ortiz
	°	Telephone: 011 (52) 984 871 5409
	°	Fax: 011 (52) 984 871 5406
	°	E-mail: weddingsgrandxcaret@mx.occidentalhotels.com

	Payment details
	°	Amount: $ 2115 USD

Package Name:Renewal of Vows

	General Package Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	Preparation of documents available
	°	Officiate/Minister will be attended (AI)

	Feature of wedding
	°	Wedding co-ordinator (AI)
	°	Champagne at reception (AI)
	°	Maximum number of guests: For the toast

	Amenities
	°	Flower bouquet (AI)
	°	Buttonhole/boutonniere (AI)
	°	Taped music (AI)
	°	Wedding cake (AI)
	°	candlelight dinner for couple (AI)
	°	Continental breakfast in bed day after wedding (AI)
	°	Decorate wedding location (AI)
	°	Bonus/surprise gift: Fresh elegant floral arrangements

	Wedding Coordinator
	°	Coordinator name: Edith Magana Mendoza
	°	Telephone: 011 52 984 871 5409
	°	Fax: 011 52 984 871 5406
	°	E-mail: weddingsgrandxcaret@mx.occidentalhotels.com

	Payment details
	°	Amount: $1575 usd.
	°	Details: Prices and Inclusions subject to change. The above inclusions are for service up to 10 guests.

Package Name:Free basic wedding package

	General Package Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	Officiate/Minister will be attended (AI)

	Wedding locations
	°	Wedding package notes: Service for 20 guests included.

	Amenities
	°	Buttonhole/boutonniere (AI)
	°	Taped music (AI)
	°	Live music
	°	Wedding cake (AI)
	°	Decorate wedding location (AI)
	°	Bonus/surprise gift: Fresh floral arrangements

	Payment details
	°	Details: Free when booking 8 Junior Suites for 7 nights or 15 Deluxe Rooms for 7 nights.

Package Name:I Will Stand By You

	General Package Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	Preparation of documents available (AI)
	°	Certified copies of marriage licence available (AI)
	°	Officiate/Minister will be attended (AI)

	Feature of wedding
	°	Wedding co-ordinator (AI)
	°	Champagne at reception (AI)
	°	Maximum number of guests: For toast

	Amenities
	°	Flower bouquet (AI)
	°	Buttonhole/boutonniere (AI)
	°	Taped music (AI)
	°	Wedding cake (AI)
	°	Continental breakfast in bed day after wedding (AI)
	°	Decorate wedding location (AI)
	°	Bonus/surprise gift: Grand Ceremony decor & crisp, classic table setting, fresh elegant floral arrangements or displays.

	Wedding Coordinator
	°	Coordinator name: Edith Magana Mendoza
	°	Telephone: 011 52 984 871 5409
	°	Fax: 011 52 984 871 5406
	°	E-mail: weddingsgrandxcaret@mx.occidentalhotels.com

	Payment details
	°	Minimum nights stay required
	°	Number of nights: 4
	°	Amount: From $2115USD or Free when booking 20 Deluxe Rooms for 4 nights or 12 Royal Club Junior Suites for 4 nights or more.
	°	Details: Prices and inclusions subject to change. The above inclusions are for service up to 20 guests.

(AI) = All Inclusive items are included with packages only.

SPORTS ACTIVITIES:


	Tennis
	º	Total number of courts: 2
	º	Outdoor: 2
	º	Daytime (AI)
	º	Lit courts (AI)

	Land sports
	º	Shuffleboard (AI)
	º	Archery (AI)
	º	Others: Paddle courts

	Water sports - General
	º	Water volleyball (AI)

	Water sports - Special
	º	Water aerobics (AI)
	º	Snorkelling (AI)

	Scuba diving
	º	Scuba diving availible through hotel
	º	Courses available through : Hotel property
	º	Location: At hotel
	º	In-pool lessons/clinic
	º	Introductory course details: One per stay.

(AI) = All Inclusive items are included with packages only.

ALL INCLUSIVE:


Package Inclusions
º	Room Category Name: Applicable To All Categories
º	Date From: 01-NOV-08
º	Date To: 31-OCT-20

Package Inclusions

	Room Service
	°	Room Service Notes: No motorized watersports, dailiy activities including shuffle board, tennis & paddle courts, spa facilites inlcuding sauna, steam room,jacuzzi and gym

Restaurants Included
º	Breakfast available (AI)
º	Food type: buffet
º	Lunch available (AI)
º	Food type: buffet
º	Dinner available (AI)
º	Food type: buffet
º	A la carte dining (AI)
º	Limits: 5 a la carte dinners at different specialty restaurants, reservations required
º	Use of restaurants: On site

Beverages included
º	Domestic brand beer (AI)
º	Hours available if restrictions in place: 1000-0200
º	Domestic brand liquor (AI)
º	Hours available if restrictions in place: 1000-0200
º	Comments: Drinks included from 1000-0200 including disco. Bar hours are subject to change.

Beverages included

	Access to bars
	°	On site

Activities included
º	Gratuities (AI)
º	Other activities if applicable: One pass per person per stay at Xcaret Eco-Park for guests staying in Deluxe rooms, it is not included for guests staying in the Supersaver room. Ecological and cultural hikes, entrance to disco

(AI) = All Inclusive items are included with packages only.

HEALTH AND WELLNESS:


	Fitness room/Gym
	º	Facilities on site
	º	Gym Equipment (AI)
	º	Jacuzzi (AI)

	Spa
	º	Facilities on site
	º	Basic beauty services[$ payable locally]
	º	Massage services[$ payable locally]
	º	Sauna available (AI)
	º	Steam room available (AI)
	º	Jacuzzi/s available (AI)

(AI) = All Inclusive items are included with packages only.

SPECIFIC ROOM AMENITIES:


Special room amenity: Family First Deluxe Park, All-Inclusive

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 2
	°	Infant included
	°	Unique selling description: Special Colored ID Bracelet.

	Bedding Configuration
	°	King bed or 2 double beds

	Special Amenities
	°	Other: SUNQUEST FAMILY FIRST INCLUSIONS:
	°	- I.D Bracelet
	°	- Mini-Bar Stocked every 2 Days
	°	- Free In-room Safe
	°	- Free WiFi internet
	°	- Building close to Kids Club,
	°	- FREE KIDS MAXIMUM ALLOTMENT 10 rooms IN HOUSE at the Pueblo del Rio,
	°	- Supervised Kid Program,
	°	- Teen Program/activities,
	°	- Activities program,
	°	- Amenities as per hotel standards,
	°	- 4 reservations in a la carte restaurant (per 7 night stay)

	General Information
	°	Air conditioning
	°	Ceiling fan
	°	Shower
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Alarm clock radio
	°	Phone
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: Water, beer and soft drinks; stocked every second day
	°	Mini fridge
	°	Balcony
	°	Comment: Or terrace
	°	Terrace
	°	Comment: Or balcony
	°	Coffee maker

Special room amenity: Family First Supersaver, All-Inclusive

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 2
	°	Infant included
	°	Unique selling description: Special Colored ID Bracelet.

	Bedding Configuration
	°	King bed or 2 double beds

	Special Amenities
	°	Other: SUNQUEST FAMILY FIRST INCLUSIONS:
	°	I.D Bracelet
	°	Mini-Bar Stocked every 2 Days
	°	Free In-room Safe
	°	Free WiFi internet
	°	Building close to Kids Club,
	°	FREE KIDS MAXIMUM ALLOTMENT 10 rooms IN HOUSE at the Pueblo del Rio,
	°	Supervised Kid Program,
	°	Teen Program/activities,
	°	activities program,
	°	Amenities as per hotel standards,
	°	4 reservations in a la carte restaurant (per 7 night stay)

	General Information
	°	Air conditioning
	°	Ceiling fan
	°	Shower
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Alarm clock radio
	°	Phone
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: Water, beer and soft drinks, stocked every second day
	°	Mini fridge
	°	Balcony
	°	Comment: Or terrace
	°	Terrace
	°	Comment: Or balcony
	°	Coffee maker

Special room amenity: Sunquest Elite Deluxe Park, All-Inclusive

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 2
	°	Infant included

	Bedding Configuration
	°	King bed or 2 double beds

	Special Amenities
	°	Other: Sunquest Elite - Value added:
º	Cangrejos Area,
º	Concierge Service,
º	Special Colored ID Bracelet,
º	Mini bar stocked every second day,
º	Fruit Platter and/or Bottle of liquor in room,
º	Slippers in room,
º	Beach towels in room (for the first day, after which clients will replenish at towel stand)
º	Free Safety Deposit Box,
º	5 reservations in a la carte restaurant (per 7 night stay),
º	Special upgrade VIP amenities,
º	Massage/Spa discount : 15% (not valid for special promotion),
º	Golf Discount (on certain golf courses)

	General Information
	°	Air conditioning
	°	Ceiling fan
	°	Shower
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Alarm clock radio
	°	Phone
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: Water, beer and soft drinks restocked every second day.
	°	Mini fridge
	°	Balcony
	°	Comment: Or terrace
	°	Terrace
	°	Comment: Or balcony
	°	Coffee maker

Special room amenity: Super Saver , All-Inclusive

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 2
	°	Infant included
	°	Unique selling description: Sunquest Family First programm available. See inclusions section for details.

	General Information
	°	Air conditioning
	°	Ceiling fan
	°	Shower
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Alarm clock radio
	°	Phone
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: Water, beer and soft drinks restocked every second day.
	°	Mini fridge
	°	Balcony
	°	Comment: Or terrace
	°	Terrace
	°	Comment: Or balcony
	°	Coffee maker

Special room amenity: SuperSaver, Deluxe (Does not include park pass)

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 2
	°	Max child occupancy: 2
	°	Infant included

	Bedding Configuration
	°	King bed or 2 double beds

	General Information
	°	Air conditioning
	°	Ceiling fan
	°	Shower
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Phone
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: Water, beer and soft drinks, replenished every second day
	°	Balcony
	°	Comment: Or terrace
	°	Terrace
	°	Comment: Or balcony
	°	Coffee maker

SHOPS ON SITE:

•

Other shops: Tobacco shop, pharmacy, logo shop

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75 Eglinton Ave East
Toronto, Ontario
M4P 3A4

Phone: (416) 485-6060
Toll-free: 1-877-485-6060
For general inquiries click here info@sunquest.ca

Mon - Fri: 9:00am - 8:00pm
Sat: 9:00am - 4:00pm

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