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NEWSLETTER

FRIENDLY VALLARTA

BeachResort is located directly on the beach.
| TennisTennis at hotel or within walking distance (bringing your own equipment is recommended).
| HoneymoonsSpecial features for honeymooners available or included.
| WeddingsSpecial wedding packages available or included. Prices are subject to change.
| Kid's ClubSupervised children's activities or kids entertainment program available.
| 3 Kids

Book This Property Now

HOLIDAY INFO

MANDATORY INFORMATION:



	Hotel-name-change----------------------------------------------------
	º	Please-be-advice-the-effective-immediately-Friendly-Hola-Vallarta-is--now-to-be-called-Friendly-Vallarta.

	Brochure-correction-2011-2012----------------------------------------
	º	Please-be-advised-that-effective-immediately-the-following-changes----for-the-Friendly-Vallarta:----------------------------------------------The-"Sweet-Corner",-offering-gourmet-café,-desserts-and-ice-cream---is-no-longer-available--------------------------------------------------Kids-club-age-revised-from-4-11-to-5-11-years-old---------------------The-snack-bar-hours-of-operation-revised-from-10:30pm-to-05:30am-to-10:30pm-to-05:00am

PROMOTIONS / ADDITIONAL INFORMATION:



	Booking Information
	º	Reservation:- Manager- Eloisa VidrioPh: 011 52 322 226 4600FX: 011 52 322 226 4647 Email: evidrio@dsc.com.mx
	º	INTERNAL REMARK

	Cancellation Information
	º	Within 72 hours =1 night
	º	INTERNAL REMARK

HOTEL DESCRIPTION:

This resort offers great value in a great location, and now it's even better than ever with updated public areas and lovely guestrooms. With a beautiful beach and some of the friendliest service on Mexico's Pacific coast, it is located just steps from picturesque downtown Puerto Vallarta. A real vacation treat!

HOTEL GENERAL INFORMATION:


General information
º	Date of built or opened: 1985
º	Date of last renovated: 2005
º	Number of buildings: 3
º	Total number of rooms: 218
º	Floors in hotel : 12
º	Elevators
º	Floors in rooms: 12
º	Elevators
º	Acreage of property: 11,672 mts2
º	Car parking on site
º	Cost per day: FREE
º	Car parking nearby
º	Cost per day: FREE
º	Check-in time: 1500
º	Check-out time: 1200
º	Security deposit required
º	Details: Credit Card

Management

	Hotel manager: Hotel
	°	Telephone: (322) 226 4600
	°	Fax: (322) 226 4647

	Reservation manager: Eloisa Vidrio
	°	Telephone: 011 52 322 226 4600
	°	Fax: 011 52 322 226 4447
	°	Email: reservas@holapuertovallarta.com

	Sales manager: Fabricio Guillen
	°	Telephone: 22-44446
	°	Fax: 22-44445
	°	Email: fabricioguillen@holapuertovallarta.com

	Accounting manager: Alfonso Perez
	°	Telephone: 22-44446
	°	Fax: 22-44442
	°	Email: alfonsoperez@holapuertovallarta.com or enriqueregla@holapuertovallarta.com

Suitable for
º	Couples
º	Families
º	Seniors
º	Groups
º	Student groups
º	Minimum check in age: 18

HOTEL LOCATION:

•	Town/Area the hotel located in: Puerto Vallarta

	Transfer from airport
	º	Distance(km): 5
	º	Time(mins): 15

	Surrounding areas

		Nearest Town: Downtown
		°	Distance(km): 5
		°	Time(mins): 10
		°	Taxicost approx($): 60

		Main attraction: Marina Pier
		°	Distance(km): 2.5
		°	Time(mins): 8

		Other attractions: Plaza Caracol
		°	Distance(km): 1
		°	Times(mins): 5
		°	Taxicost approx($): 30

		Other attractions: Golf Club
		°	Distance(km): 10
		°	Times(mins): 18

	Surrounding Facilities

		Shopping area: Downtown - Flea market and Malecon
		°	Distance(km): 5
		°	Time(mins): 15
		°	Taxicost approx($): 60

		Nightlife area: Around the area
		°	Distance(km): 2
		°	Time(mins): 5
		°	Taxicost approx($): 40

		Restaurants: Downtown
		°	Distance(km): 5
		°	Time(mins): 20
		°	Taxicost approx($): 60

		Medical Facility: Corner Stone Hospital - nearby
		°	Distance(km): 1
		°	Time(mins): 5
		°	Taxicost approx($): 30
	º	Neighbouring hotels: Villa del Palmar Fiesta Americana

	Public transportation
	º	Transportation available near hotel
	º	Public transportation
	º	Details: Bus

HOTEL FACILITY:

•	Babysitting service
•	Medical services - Doctor
•	Maid service
•	Laundry facility
•	Laundry service
•	Wake-up service
•	Tour desk
•	Safety deposit boxes at front desk
•	Credit cards accepted
•	Travellers cheques accepted and cashed
•	Currency accepted in hotel Specify: Pesos and Dollar
•	Money Exchange at hotel
•	Spa on site
•	Fitness gym room on site
•	Beauty salon/barber/hairdresser
•	Shops on site
•	Library on site
•	Golf course nearby
•	Honeymoon packages
•	Business center
•	Telephone
•	Fax
•	Internet
•	Photocopier
•	Printer
•	Meeting rooms/Conference facility
•	Bottled water available for charge
•	Soft drink machines
•	Pool waiter service
•	Beach waiter service
•	Restaurants on site
•	Bars on site
•	Watersports center
•	Childrens playground
•	Childrens pool area
•	Indoor games room
•	Game room details: Entertainment room featuring ping pong, pool, several board games and games tables. Adjacent to the lobby bar.
•	VCR rental
•	DVD rental
•	Ironing board/Iron
•	Hairdryer
•	High chairs available in restaurants
•	Adjoining rooms available
•	Cribs available
•	Others services: Car rental is nearby the hotel, concierge, new Palapa Cabana has been installed on the beach. Convention Center. Babysitting after hours can be provided for an additional charge. Internet facilities in the business center and wireless in the lobby with an extra charge. (40 pesos for 30 minutes, and $70 for 1 hour).

ROOM FACILITY ALL:


General Information
º	Air conditioning
º	Ceiling fan
º	Shower
º	Tub

Electronic Information
º	Television in room
º	Satellite/cable
º	Charge: [$No]
º	Phone
º	In room safety deposit box
º	Charge: [$31]

Amenities Information

	Balcony
	°	Comment: with full or partial oceanview

POOL GENERAL INFORMATION:

•	Jacuzzi
•	Number of Jacuzzi: 2
•	Chairs available
•	Sun lounger available

	Bar near pool
	º	Hours of operation from 1000 to 1800

•	Restaurant near pool
•	Snack-bar near pool
•	Others: Jacuzzi for adults only.

ADULT POOL:


	Adult pool name: Pool 1
	º	Pool feature - Walk in
	º	Steps
	º	Freshwater
	º	Sun lounger
	º	Towels

	Adult pool name: Adults Infinity Pool
	º	Adults only

CHILD POOL:


	Children pool name: Kids Pool
	º	Pool feature - Walk in
	º	Freshwater
	º	Sun lounger
	º	Towels available

LOCATION TO BEACH AND FACILITY:


Beach Information
º	Name: Banderas Bay

Location to beach
º	Directly on: Beach Bay
º	Beach on site

Features of Beach
º	Color of sand: Yellow
º	Swimmable features
º	Public beach

Amenities On Beach
º	Motorized watersports allowed
º	Topless sunbathing permitted

Amenities On Beach

	Lounge chairs on beach
	°	Charge: $No

	Sun umbrellas available
	°	Charge: $No

	Towels available
	°	Charge: $No
º	Vendors on beach
º	Restaurant/snack bar on beach

RESTAURANTS:

•	Restaurant name:: Gourmet (adults only 18+)
•	Type Of Food: A la carte- international favorites 1830-2200. Hours subject to change
•	Dinner
•	Reservations required

	Restaurant name: Theme Dinners
	º	Type Of Food: Saturday- Buffet Dinner and a Show, Mondays- Latin theme by the pool and seaside dining, Wednesdays under an Italian theme and again, on Fridays with a Mexican extravaganza.
	º	Open air eating area
	º	Dinner

	Restaurant name: Snack Bar and Grill
	º	Type Of Food: Snacks and Grill
	º	How to reserve: 11h00-17h30 & 22h30-05h00 (hours are subject to change)

	Restaurant name: Diner Theater
	º	Type Of Food: Theme dinner ( dinner and a show) 2100-0100. Hours subject to change
	º	Location: Concha Nacar Salon
	º	Dinner

	Restaurant name: La Fiesta
	º	Type Of Food: International Buffet Breakfast 0700-1100, Dinner- Grilled delicacies and salad bar 1900-2200. Hours subject to change
	º	Breakfast
	º	Dinner
	º	Reservations required
	º	How to reserve: reservations required for dinner

	Restaurant name: La Leche Restaurant
	º	Type Of Food: 3 courses meal + glass of win - special menu table d'hote, alcohol drinks extra charge
	º	Dinner
	º	Reservations required
	º	How to reserve: Valid only for stays from Jan 02/12 - Mar 31/12 ONLY.

	Restaurant name: Villa Linda
	º	Type Of Food: Buffet. Breakfast 0700-1100, Snacks and Lunch 1200-1600, Dinner 1900-2200. Hours subject to change
	º	Location: Around the corner from the lobby.
	º	Open air eating area
	º	Breakfast
	º	Lunch
	º	Dinner
	º	How to reserve: Open 1 night per week as à la carte restaurant (reservation required)

BARS:


	Bar name: La Fiesta
	º	Location: poolside, swim up bar service
	º	Operation hours/days: 1000-1800 Hours subject to change

	Bar name: Margaritas
	º	Location: In the heart of the resort
	º	Operation hours/days: 1700-0100 Hours subject to change
	º	Entertainment: dancing, live music.

	Bar name: Dinner Theater
	º	Location: Concha Nacar Salon
	º	Operation hours/days: 1900-2200 Hours subject to change
	º	Entertainment: Live shows

ENTERTAINMENT LIST:


	Entertainment name: Daily Activities for Adults and Children
	º	Type of entertainment: Dance Classes, activities, board games. For kids- crafts, swimming lessons, games and movies.
	º	Days of week: Daily
	º	Available on: Daytime

	Entertainment name: Nightly Entertainment
	º	Type of entertainment: Nightly entertainment and weekly live shows
	º	Days of week: Nightly
	º	Available on: Nighttime

	Entertainment name: Dinner and A Show
	º	Type of entertainment: Dinner and a Show with an intense buffet.
	º	Days of week: Saturday
	º	Available on: Nighttime
	º	Location: In the main ballroom. Concha Nacar Salon.

KIDS CLUB GENERAL INFORMATION:

•	Supervised childrens program available

	Kids club detail

		Club name: Kids Club
		°	Age range from 5 years to 11 years
		°	Days of operation: Daily
		°	Hours of operation from 1000 to 1700
		°	Indoor activities
		°	Outdoor activities
		°	General notes: sand castle building, snorkeling, board games, Spanish lessons etc. Closed from 1300-1500. Hours subject to change.

HONEYMOON:


Honeymoon Package Name:Honeymoon Bonus

	General Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	When to reserve/request : At time of booking.
	°	Marriage documentation required
	°	Further requirements to qualify: Marriage certificate required at check-in. Inclusions subject to change.

	Free Inclusions
	°	Bottle of sparking wine (AI)
	°	Fruit basket in room upon arrival (AI) (AAI)

(AI) = All Inclusive items are included with packages only.
(AAI) = Almost All Inclusive items are included with packages only.

WEDDING:


Package Name:Wedding Package - 3 (21 rooms onward)

	General Package Information
	°	Date From: 01-NOV-10
	°	Date To: 31-OCT-12

	Wedding locations
	°	Beach (AI)
	°	Gazebo on property (AI)
	°	Wedding package notes: Wedding location on the beach or gazebo, chairs with white covers, table for minister or judge.

	Amenities
	°	Taped music (AI)
	°	Bonus/surprise gift: Sound system with microphone during ceremony, two bottle of sparkling wine for the toast after the ceremony, one bottle of sparkling wine in the couple's room, high floor and king size bed guaranteed for the couple, late check out for the couple (subject to availability), 10% discount on spa services for the guests attending the wedding, babysitting for children from 5 -11 years old during the dinner with activities, movies and games, ironing for the wedding dress and groom`s clothes.
	°	Spa treatment(Bride): 20% discount in spa services,beauty package - includes manicure, pedicure, hairstyle and make up.
	°	Spa treatment(Groom): 20% discount in spa services
	°	Additional package upgrades available
	°	Details: Free room upgrade for couple.
	°	Additional wedding cost may apply
	°	Details: Service of the minister $350usd, legal documentation $600usd - includes prenuptial conferences, blood test certificate for 2 people and judge' fee.

	Legal Documentation Required
	°	Other requirements: Book from 21 rooms onward based on 7 night stay.

	Payment details
	°	Minimum nights stay required
	°	Number of nights: 7
	°	Details: People from outside the hotel are at extra charge (please contact hotel directly for details). The wedding must be reported to the groups and conventions department at the hotel.

Package Name:Wedding Package - 1 ( 8 to 12 rooms)

	General Package Information
	°	Date From: 01-NOV-10
	°	Date To: 31-OCT-12

	Wedding locations
	°	Beach (AI)
	°	Gazebo on property (AI)
	°	Wedding package notes: Wedding location on the beach or gazebo, chairs with white covers, table for minister or judge.

	Amenities
	°	Taped music (AI)
	°	Bonus/surprise gift: Sound system with microphone during ceremony, two bottle of sparkling wine for the toast after the ceremony, one bottle of sparkling wine in the couple`s room, high floor and king size bed guaranteed for the couple, late check out for the couple (subject to availability), 10% discount on spa services for the guests attending the wedding.
	°	Spa treatment(Bride): 20% discount in spa services.
	°	Spa treatment(Groom): 20% discount in spa services.
	°	Additional wedding cost may apply
	°	Details: Service of the minister $350usd, legal documentation $600usd - includes prenuptial conferences, blood test certificate for 2 people and judge`s fee.

	Legal Documentation Required
	°	Other requirements: Book from 8 to 12 rooms, based on 7 night stay.

	Payment details
	°	Minimum nights stay required
	°	Number of nights: 7
	°	Details: People from outside the hotel are at extra charge (please contact hotel directly for details). The wedding must be reported to the groups and conventions department at the hotel.

Package Name:Wedding Package - 2 (13 to 20 rooms)

	General Package Information
	°	Date From: 01-NOV-10
	°	Date To: 31-OCT-12

	Wedding locations
	°	Beach (AI)
	°	Gazebo on property (AI)
	°	Wedding package notes: Wedding location on the beach or gazebo, chairs with white covers, table for minister or judge.

	Amenities
	°	Taped music (AI)
	°	Bonus/surprise gift: Sound system with microphone during ceremony, four bottle of sparkling wine for the toast after the ceremony, one bottle of sparkling wine in the couple's room, high floor and king size bed guaranteed for the couple, late check out for the couple (subject to availability), 10% discount on spa services for the guests attending the wedding.
	°	Spa treatment(Bride): 20% discount in spa services, manicure and pedicure.
	°	Spa treatment(Groom): 20% discount in spa services.
	°	Additional wedding cost may apply
	°	Details: Service of the minister $350usd, legal documentation $600usd - includes prenuptial conferences, blood test certificate for 2 people and judge's fee.

	Legal Documentation Required
	°	Other requirements: Book from 13 to 20 rooms, based on 7 night stay.

	Payment details
	°	Minimum nights stay required
	°	Number of nights: 7
	°	Details: People from outside the hotel are at extra charge (please contact hotel directly for details). The wedding must be reported to the groups and conventions department at the hotel.

(AI) = All Inclusive items are included with packages only.

SPORTS ACTIVITIES:


	Tennis
	º	Total number of courts: 1
	º	Daytime (AI)
	º	Lit courts (AAI)
	º	Pro on property (AAI)

	Land sports
	º	Volleyball (AI)
	º	Billiards (AI)
	º	Others: nighttime tennis and pro are subject to a surcharge, games room

	Water sports - General
	º	Kayaking (AI)

	Water sports - Special
	º	Water aerobics (AI)
	º	Others: Non motorized watersports included (not specified)

(AI) = All Inclusive items are included with packages only.
(AAI) = Almost All Inclusive items are included with packages only.

ALL INCLUSIVE:


Package Inclusions
º	Room Category Name: Applicable to All Category, All-Inclusive
º	Date From: 01-NOV-08
º	Date To: 31-OCT-10

Restaurants Included
º	Breakfast available (AI)
º	Food type: Buffet
º	Limits: Daily
º	Lunch available (AI)
º	Food type: Buffet
º	Limits: Daily
º	Dinner available (AI)
º	Food type: Buffet
º	Limits: Daily
º	Snacks daily (AI)
º	Hours of operation: 11h00-17h30 & 22h30-05h00 (hours are subject to change)
º	Location: Snack bar
º	A la carte dining (AI)
º	Limits: 3 a la carte dinner per week, choice of 3 specialty restaurants, reservations required.
º	New Years Eve gala meal available (AI)
º	Use of restaurants: On site
º	Use of restaurants details: - 1 Dinner at La Leche (3 course meal- special menu table d'hote + glass of wine alcohol drinks extra charge (Dinner at La Leche restaurant applies for stays form Jan 02/12 - Mar 31/12 ONLY. Adults only restaurant) 24 Hour Food and Beverage Service (hours are subject to change) "Sweet corner" with coffee, desserts, and ice cream

Beverages included
º	Domestic brand beer (AI)
º	Hours available if restrictions in place: 1000-2400
º	Domestic brand liquor (AI)
º	Hours available if restrictions in place: 1000-2400
º	Comments: Unlimited domestic alcoholic beverages, wine, beer, soft-drinks and non-alcoholic drinks.

Beverages included

	Access to bars
	°	On site
º	Notes if applicable: 24 hr beverage service

Activities included
º	Kids club
º	Gratuities (AI)
º	Other activities if applicable: gym until 10pm

(AI) = All Inclusive items are included with packages only.

HEALTH AND WELLNESS:


	Fitness room/Gym
	º	Facilities on site
	º	Gym Equipment (AI)
	º	Exercise classes (AI)
	º	Aerobics classes (AI)
	º	Yoga classes (AI)
	º	Personal trainer on site (AI)
	º	Other floor exercise equipment (AI)
	º	Other programs: stationary bicycles, treadmills & free weights and participate in the exercise program: that includes step, hi-low impact aerobics, yoga and Pilates. Qualified professionals will assist you. Gym is open until 2200 hours.
	º	Private showers (AI)
	º	Sauna (AI)
	º	Jacuzzi (AI)

	Spa
	º	Facilities on site
	º	Massage services[$ payable locally]
	º	Couples treatments available[$ payable locally]
	º	Manicure treatments[$ payable locally]
	º	Pedicure treatments available[$ payable locally]
	º	Facial treatments available[$ payable locally]
	º	Body treatments available[$ payable locally]
	º	Aromatherapy available[$ payable locally]
	º	Reflexology available[$ payable locally]
	º	Specialist treatments available[$ payable locally]
	º	Specialist treatments specify: Facial/Body treatments, Showers and His and Her Lockers.
	º	Sauna available (AI)
	º	Steam room available (AI)
	º	Jacuzzi/s available (AI)
	º	Hair services available

	Other wellness
	º	Other specific health and wellness programs: New Gazebo for Beach Massage

(AI) = All Inclusive items are included with packages only.

HEALTH AND SAFETY:

•	Pools Depth markers present
•	Pools Water clean and clear
•	Pools Division between adult and child pools
•	Balconies Height greater than or equal to 850 mm
•	Balconies Gaps between railings more than 100 mm
•	Balconies Safe and sturdy
•	Glass doors In rooms Large expanses of glass marked
•	Glass doors On property Large expanses of glass marked

SPECIFIC ROOM AMENITIES:


Special room amenity: Hotel Room

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 2
	°	Infant included
	°	Unique selling description: - Balcony with Partial Oceanview
	°	- Free safe deposit box.

	Bedding Configuration
	°	King bed or 2 double beds

	Special Amenities
	°	Other: Table and chairs, hairdryer on request with front desk, iron and board on request.

	General Information
	°	Air conditioning
	°	Shower
	°	Tub

	Electronic Information
	°	In room safe/safety deposit box
	°	Charge: 31

	Amenities Information
	°	Balcony
	°	Comment: With full or partial ocean view

SHOPS ON SITE:

•	Gift shop
•	Mini grocery store
•	Clothing store
•	Jewellery store
•	Internet cafe
•	Local arts and crafts
•	PADI/Dive center shop
•	Other shops: Travel Agency

MEETING AND CONFERENCE ROOM:


	Meeting Room Name: 5 Meeting and Conference Rooms
	º	Room capacity: 600
	º	Room can be divided
	º	U-shaped table
	º	Lecture style
	º	Banquet
	º	Classroom
	º	Cocktail/Reception
	º	Audio-visual equipment available

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75 Eglinton Ave East
Toronto, Ontario
M4P 3A4

Phone: (416) 485-6060
Toll-free: 1-877-485-6060
For general inquiries click here info@sunquest.ca

Mon - Fri: 9:00am - 8:00pm
Sat: 9:00am - 4:00pm

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