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NEWSLETTER

GRAN MELIA CANCUN

BeachResort is located directly on the beach.
| TennisTennis at hotel or within walking distance (bringing your own equipment is recommended).
| GolfGolf course on property or golf included in hotel package or golf deal available.
| HoneymoonsSpecial features for honeymooners available or included.
| WeddingsSpecial wedding packages available or included. Prices are subject to change.
| Kid's ClubSupervised children's activities or kids entertainment program available.
| 3 Kids

Book This Property Now

HOLIDAY INFO

HOTEL DESCRIPTION:

Evocative of an ancient Mayan civilization; lavish architecture that mounts the sky and slips back into the sandy Cancun shore. The Gran Melia Cancun Resort is a 5-star beachfront resort, voluminous as it is elegant, decadent as it is distinguished. It's ideal location is within close proximity to fine shopping, restaurants and local attractions in Cancun.

HOTEL GENERAL INFORMATION:


	General information
	º	Total number of rooms: 678
	º	Check-in time: 1500
	º	Check-out time: 1200
	º	Late check-out available
	º	Check-out details: Upon request

	Suitable for
	º	Singles
	º	Couples
	º	Families
	º	Seniors
	º	Groups

HOTEL LOCATION:

•	Town/Area the hotel located in: Gran Melia Cancun

	Transfer from airport
	º	Time(mins): 15

	Surrounding areas

		Nearest Town: Downtown Cancun
		°	Time(mins): 25

HOTEL FACILITY:

•	Babysitting service
•	Medical services - Doctor
•	Maid service
•	Laundry facility
•	Laundry service
•	Dry cleaning
•	Room service
•	Wake-up service
•	Tour desk
•	Credit cards accepted
•	Travellers cheques accepted and cashed
•	Canadian travellers cheques accepted and cashed
•	Currency accepted in hotel Specify: USD, Mexican Pesos, Euros
•	ATM on site
•	Car rental
•	Spa on site
•	Fitness gym room on site
•	Beauty salon/barber/hairdresser
•	Shops on site
•	Golf course on site
•	Golf course nearby
•	Wedding packages
•	Honeymoon packages
•	Business center
•	Telephone
•	Fax
•	Internet
•	Photocopier
•	Printer
•	Meeting rooms/Conference facility
•	Bottled water available for charge
•	Ice machines
•	Pool waiter service
•	Beach waiter service
•	Restaurants on site
•	Bars on site
•	Watersports center
•	Childrens playground
•	Voltage: 110 v
•	Adaptor required from Canada/US
•	Ironing board/Iron
•	Hairdryer
•	High chairs available in restaurants
•	Others services: Wireless internet access available at an extra cost.

ROOM FACILITY ALL:


General Information
º	Air conditioning
º	Shower
º	Tub
º	Hairdryer
º	Iron/Ironing board

Electronic Information
º	Television in room
º	Satellite/cable
º	Charge: [$No]
º	Pay per view movies
º	Internet access
º	Radio
º	In room safety deposit box

Amenities Information

	Mini bar
	°	Replenished
	°	Contents may include: water,sodas and beer only (all other products consumed other than sodas, water and beer will be at an additional charge)

	Balcony
	°	Comment: Private balcony
º	Coffee maker

	Other small kitchen electrical appliances
	°	Details: Coffee maker available at extra cost ($35 Pesos or approximately $3.00USD).

POOL GENERAL INFORMATION:

•	Jacuzzi
•	Chairs available
•	Sun lounger available
•	Towels available

	Swim-up bar
	º	Hours of operation from 1000 to 1800

	Bar near pool
	º	Hours of operation from 1000 to 1800

	Restaurant near pool
	º	Hours of operation from 1200 to 1700

	Snack-bar near pool
	º	Hours of operation from 1200 to 1700

ADULT POOL:


	Adult pool name: Pool 2
	º	Part of main pool area
	º	Pool feature - Walk in
	º	Steps
	º	Freshwater
	º	Chairs available
	º	Sun lounger
	º	Towels

	Adult pool name: Pool 1
	º	Part of main pool area
	º	Pool feature - Walk in
	º	Steps
	º	Freshwater
	º	Chairs available
	º	Sun lounger
	º	Towels

CHILD POOL:


	Children pool name: Kids Pool 1
	º	Pool feature - Walk in
	º	Freshwater
	º	Chairs Available
	º	Sun lounger
	º	Towels available

LOCATION TO BEACH AND FACILITY:


	Location to beach
	º	Directly on: Beach Bay
	º	Beach on site

	Features of Beach
	º	Type of sand: Soft and clean
	º	Color of sand: White
	º	Swimmable features
	º	Private beach

	Amenities On Beach
	º	Restaurant/snack bar on beach

RESTAURANTS:


	Restaurant name: Tempo Restaurant Adults Only
	º	Type Of Food: Mediterranean. Open from 1800-2300. Hours are subject to change.
	º	Location: Ground Floor
	º	Dinner
	º	How to reserve: Closed on Mondays

	Restaurant name: Cafe Quetzal
	º	Type Of Food: International Breakfast/Lunch (Buffet and a la carte). Open from 0630-1130. Hours are subject to change.
	º	Location: Ground Floor
	º	Fully enclosed eating area
	º	Air-conditioned eating area
	º	High chairs
	º	Breakfast
	º	Lunch

	Restaurant name: Nami Sushi Lounge
	º	Type Of Food: Latin Asian and international. Open from 1700-0000. Hours are subject to change.
	º	Location: Main lobby
	º	Dinner

	Restaurant name: La Veranda
	º	Type Of Food: Grilled lunch specialties and a la carte menu for lunch and dinner. Open from 1200-2300. Hours are subject to change.
	º	Location: Along the terrace
	º	Lunch
	º	Dinner

	Restaurant name: Ku-Nah Restaurant
	º	Type Of Food: Mexican. Open from 1800-2300. Hours are subject to change.
	º	Dinner
	º	How to reserve: Closed on Tuesdays

	Restaurant name: La Perla
	º	Type Of Food: Seafood. Open from 1200-1700. Hours are subject to change.
	º	Lunch

BARS:


	Bar name: Caribe Bar Restaurant
	º	Location: By the beach near the pool
	º	Operation hours/days: 1200-1700. Bar hours are subject to change.
	º	Entertainment: Exclusive to Royal Service guests

	Bar name: Nami Bar
	º	Location: Lobby
	º	Operation hours/days: 1700-0000. Bar hours are subject to change.

	Bar name: Pool Bar
	º	Location: South Pool
	º	Operation hours/days: 1000-1700. Bar hours are subject to change.

ENTERTAINMENT LIST:


	Entertainment name: Daily Activities Program
	º	Available on: Daytime

OTHER ENTERTAINMENT LOCATIONS:

•	Attraction name: Akumal
•	Attraction name: Cozumel
•	Attraction name: Isla Contoy
•	Attraction name: Isla Mujeres
•	Attraction name: Tulum
•	Attraction name: Xcaret

KIDS CLUB GENERAL INFORMATION:

•	Supervised childrens program available

	Kids club detail

		Club name: Kids Club
		°	Age range from 5 to 12

GOLF COURSE:


	Course name: Gran Melia Golf Course
	º	Course location: Nearby
	º	Number of Holes: 9
	º	Par number: 3

	Course name: Executive 9 hole golf course
	º	Course location: Nearby
	º	Number of Holes: 9

GOLF PACKAGE INFORMATION:


	Package Information
	º	Package name: Golf
	º	Package available at course: Gran Melia Golf Course
	º	Mandatory[$ payable locally]
	º	Mandatory Cart Fee Conditions: Extra charge for golf cart and equipment (golf cart is mandatory)
	º	Green fees (AI)

(AI) = All Inclusive items are included with packages only.

HONEYMOON:


Honeymoon Package Name:Honeymoon and Wedding Anniversary Bonus

	General Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	When to reserve/request : Minimum of three nights stay required
	°	Marriage documentation required
	°	Further requirements to qualify: Guests must show proof of marriage upon check-in. Inclusions are subject to change. Vouchers must be coded as "HYMN" or "WEDAN", minimum of 3 nights stay required
	°	Room type upgrade available
	°	Details of upgrade conditions, if any: Subject to availability upon check-in

	Free Inclusions
	°	Bottle of sparking wine (AI)
	°	Fruit basket in room upon arrival (AI) (AAI)

	Special Inclusions
	°	Others: VIP Treatment

(AI) = All Inclusive items are included with packages only.
(AAI) = Almost All Inclusive items are included with packages only.

WEDDING:


Package Name:Wedding Packages

	General Package Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20

	Wedding Coordinator
	°	Coordinator name: Ana Lopez
	°	Telephone: 011 52 998 881 1708
	°	E-mail: groups1.gran.melia.cancun@solmelia.com

	Payment details
	°	When to reserve/request: Book, arrange and pay locally
	°	Amount: From $1750.USD plus tax for the basic wedding package
	°	Details: Prices and inclusions are subject to change.

SPORTS ACTIVITIES:


	Tennis
	º	Total number of courts: 1
	º	Daytime (AI)
	º	Lit courts[$ payable locally]

	Land sports
	º	Others: Tai Chi classes, 9 hole executive golf course (prices subject to availability)

	Water sports - Special
	º	Others: Marina Aquaworld (across from the hotel)

(AI) = All Inclusive items are included with packages only.

ALL INCLUSIVE:


Package Inclusions
º	Room Category Name: Red Level Inclusions
º	Date From: 01-NOV-09
º	Date To: 31-OCT-20

Package Inclusions

	Room Service
	°	Room Service Notes: Exclusive RED LEVEL lounge with extensive concierge and butler services (7am-11pm), private and personalized check in and out; welcome cocktail and fresh scented towel; pillow menu; shoe shine service (1 pair of shoes); 2 pieces of clothing pressed free of charge upon arrival; complimentary WiFi , pay per view ($)in the Atrium and lounge, preferential reservations (dining, spa, golf, tennis), late check out (16:00 hrs) free of charge (sub to avail); variety of international newspapers and additional reading material; light continental breakfast (7am to 9am), snacks (1pm - 5pm), international bar and chef's selection of hors d'oeuvres (7pm-9pm). Exclusive swimming pool area, private terraces with spectacular views.
º	Room Category Name: Applicable To All Categories , All-Inclusive
º	Date From: 01-NOV-08
º	Date To: 31-OCT-20
	°	Room Service hours: 24 hours
	°	Room Service Notes: $5USD supplement per delivery charge

Restaurants Included
º	Breakfast available (AI)
º	Food type: Buffet
º	Lunch available (AI)
º	Food type: A La Carte
º	Dinner available (AI)
º	Food type: A La Carte
º	Snacks daily (AI)
º	Location: Pool Bar, offering drinks,hamburgers, hotdogs ect.
º	A la carte dining
º	Limits: Reservations required at specialty dinner restaurants
º	Use of restaurants: On site

Beverages included
º	Soft drinks (AI)
º	Domestic brand beer (AI)
º	Domestic brand liquor (AI)
º	International brand beer (AI)[$selected]
º	International brand liquor (AI)[$selected]
º	Comments: 1000-0000. Bar hours are subject to change. Domestic and select international drinks.
º	Mini bar
º	Liquor dispenser notes: Minibar (sodas,water and beer)

Activities included
º	Kids club
º	Transfers to and from other properties
º	Transfers to and from other properties detail: Sushi Workshop
º	Gratuities (AI)
º	Other activities if applicable: Tai chi classes, Sushi workshop,Golf: unlimited green fees,extra charge for golf cart an equipment (golf cart mandatory), 9 holes,concierge desk will help clients check- on availability and reservations, Wi Fi in public areas is included in the all inclusive package.

Package Inclusions
º	Room Category Name: Sunquest Elite
º	Date From: 01-NOV-09
º	Date To: 31-OCT-20
	°	Room Service Notes: Separate checkin and out, Early checkin and late checkout upon availability, Special colored I.D bracelet,Free safety deposit box, Turn down service, Room service ($5 USD delivery charge per order), Concierge service, Massage,Spa,Laundry discounts and Golf free in out executive 9 holes golf course.

(AI) = All Inclusive items are included with packages only.

HEALTH AND WELLNESS:


	Fitness room/Gym
	º	Facilities on site
	º	Other programs: High tech cardio equipment.

	Spa
	º	Facilities on site

	Other wellness
	º	Other specific health and wellness programs: Tai Chi Classes

HEALTH AND SAFETY:

•	Pools Depth markers present
•	Pools Water clean and clear
•	Pools Division between adult and child pools
•	Balconies Height greater than or equal to 850 mm
•	Balconies Safe and sturdy
•	Glass doors In rooms Large expanses of glass marked
•	Glass doors On property Large expanses of glass marked

SPECIFIC ROOM AMENITIES:


Special room amenity: 1 Bedroom Suite , Lagoon View, All-Inclusive

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 2
	°	Unique selling description: 2 Adult and 1 Child or 2 Adult and 2 Children or 3 Adult and 1 Child.
	°	12yrs and under and one 6yrs and under.

	Bedding Configuration
	°	King bed or 2 double beds

	Special Amenities
	°	Upgraded amenities
	°	Bathrobes
	°	Other: Daily maid service. Daily turn down service,Slippers,High speed internet access ($) Pay perview ($) and 24 Hour Room service ($)

	General Information
	°	Air conditioning
	°	Shower
	°	Tub
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Pay per view movies
	°	Internet access
	°	Radio
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: water,sodas and beer only (all other products consumed other than sodas, water and beer will be at an additional charge)
	°	Balcony
	°	Comment: Private balcony or terrace
	°	Coffee maker
	°	Other small kitchen electrical appliances
	°	Details: Coffee maker available at extra cost ($35 Pesos or approximately $3.00USD).

Special room amenity: 1 Bedroom Suite , Ocean View , All-Inclusive

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 2
	°	Infant included
	°	Unique selling description: 2 Adult and 1 Child or 2 Adult and 2 Children or 3 Adult and 1 Child.
	°	12yrs and under and one 6yrs and under.

	Bedding Configuration
	°	King bed or 2 double beds

	Special Amenities
	°	Upgraded amenities
	°	Bathrobes
	°	Other: 24 Hour room Service ($) , Internet access ($), Slippers, Daily maid service and Daily turn down service, Pay perview ($)

	General Information
	°	Air conditioning
	°	Shower
	°	Tub
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Pay per view movies
	°	Internet access
	°	Radio
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: water,sodas and beer only (all other products consumed other than sodas, water and beer will be at an additional charge)
	°	Balcony
	°	Comment: Private balcony
	°	Coffee maker
	°	Other small kitchen electrical appliances
	°	Details: Coffee maker available at extra cost ($35 Pesos or approximately $3.00USD).

Special room amenity: Deluxe Room, Ocean View, All Inclusive

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 2
	°	Unique selling description: Oceanview.
	°	2 Adult and 1 Child or 2 Adult and 2 Children or 3 Adult and 1 Child.
	°	12yrs and under and one 6yrs and under.

	Bedding Configuration
	°	King bed or 2 double beds

	Special Amenities
	°	Upgraded amenities
	°	Other: Flat Screen Television,free wireless internet in public areas and with cable in rooms ($)
	°	24 hour room service ($)

	General Information
	°	Air conditioning
	°	Shower
	°	Tub
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Pay per view movies
	°	Radio
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: water,sodas and beer only (all other products consumed other than sodas, water and beer will be at an additional charge)
	°	Balcony
	°	Comment: Ocean View
	°	Coffee maker
	°	Other small kitchen electrical appliances
	°	Details: Coffee maker available at extra cost ($35 Pesos or approximately $3.00USD).

Special room amenity: Deluxe room , Lagoon View, All-Inclusive

	Room setting
	°	Max occupancy: 4
	°	Max adult occupancy: 3
	°	Max child occupancy: 3
	°	Infant included

	General Information
	°	Air conditioning
	°	Shower
	°	Tub
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	Pay per view movies
	°	Internet access
	°	Radio
	°	In room safe/safety deposit box

	Amenities Information
	°	Mini bar
	°	Replenished
	°	Contents may include: water,sodas and beer only (all other products consumed other than sodas, water and beer will be at an additional charge)
	°	Balcony
	°	Comment: Private balcony
	°	Coffee maker
	°	Other small kitchen electrical appliances
	°	Details: Coffee maker available at extra cost ($35 Pesos or approximately $3.00USD).

SHOPS ON SITE:

•	Gift shop
•	Mini grocery store
•	Supermarket
•	Clothing store
•	Jewellery store
•	Local arts and crafts
•	Other shops: Arcade, travel agency

MEETING AND CONFERENCE ROOM:


Meeting Room Name: 21 Meeting and Conference Rooms available
º	Room capacity: 1884
º	Room can be divided
º	U-shaped table
º	Lecture style
º	Ballroom
º	Banquet
º	Classroom
º	Round table
º	Cocktail/Reception
º	Catering available
º	Electrical outlets
º	Cable access
º	Internet access
º	Fax lines
º	Telephone lines
º	Audio-visual equipment available
º	Copying/collation of material facilities
º	Flip charts available
º	Whiteboards available

Meeting Room Name: 21 Meeting and Conference Rooms available

	Meeting co-ordinator name: Guillermo Holguin, Ana Comas, Elso Renteria
	°	Title: Group Coordinator
	°	Telephone: 52-998-881-1100
	°	Fax: 52-988-881-1708
	°	e-mail address: dir.groups.gran.melia.cancun@solmelia.com

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75 Eglinton Ave East
Toronto, Ontario
M4P 3A4

Phone: (416) 485-6060
Toll-free: 1-877-485-6060
For general inquiries click here info@sunquest.ca

Mon - Fri: 9:00am - 8:00pm
Sat: 9:00am - 4:00pm

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