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NEWSLETTER

OCCIDENTAL GRAND ARUBA

BeachResort is located directly on the beach.
| ScubaScuba diving at or near hotel.
| HoneymoonsSpecial features for honeymooners available or included.
| WeddingsSpecial wedding packages available or included. Prices are subject to change.
| Kid's ClubSupervised children's activities or kids entertainment program available.
| 3 Kids

Book This Property Now

HOLIDAY INFO

PROMOTIONS / ADDITIONAL INFORMATION:



	Miscellaneous
	º	Check In 3:00 pm Check Out 12:00 noon Dress code for the specialty restaurants required, casual elegant. Shirts with sleeves required in all restaurants.Car Rental Service ' arranged & paid for locallyCurrency Exchange ' Exchange bank available on propertyLaundry service, arranged & paid for locallyMedical services available 24 hoursMeeting Facilities ' for up to 1200 people

	Cancellation Information
	º	Within 3 days, charged 1 night except Dec 22-Jan 1 where 2 night penalty applies.No shows = 2 nights.
	º	INTERNAL REMARK

	Booking Information
	º	Contact the hotel direct: Ph. No. 011 297 586 45 00 Fx. No. 011 297 586 03 52 Reservation manager- Evelina Figaroa PHONE AND FAX SAME AS ABOVE email: efigaroa@aruba.allegroresorts.com Contracted through: Occidental Allegro Resorts 63030 Blue Lagoon Dr. Miami, Florida Canadian Contact: Carolina Bellina Tel: 809 487 5700 Fax: 809 487 5820 (located in Dominican Republic) Email: cbellina@oh.com.do
	º	INTERNAL REMARK

HOTEL DESCRIPTION:

The Occidental Grande wins raves for its long roster of facilities, variety in restaurants, exceptional entertainment, beautifully manicured grounds and superb location on Palm Beach. The resort is a delight for the senses with glorious natural splendour, palm-filled gardens, sun-drenched poolside patios and shady places to relax and sip a cool one. There is a casino on-site and an 18-hole golf course nearby.

HOTEL GENERAL INFORMATION:


	General information
	º	Total number of rooms: 379

	Disability Information
	º	Hotel properties wheelchair accessible: Partially accessible
	º	Wheelchair accessible rooms
	º	Ramp locations: Only in the Deluxe room and are located on the 2nd floor of the main building.
	º	Safety bar toilet
	º	Saftty bar tub
	º	Safety bar shower

	Suitable for
	º	Singles
	º	Couples
	º	Families

HOTEL LOCATION:

•	Town/Area the hotel located in: Palm Beach

	Transfer from airport
	º	Time(mins): 20

	Surrounding areas

		Nearest Town: Oranjestad
		°	Time(mins): 15

HOTEL FACILITY:

•	Babysitting service
•	Medical services - Doctor
•	Medical services - Nurse
•	Laundry service
•	Room service
•	Nightclub/disco
•	Credit cards accepted
•	Car rental
•	Spa on site
•	Fitness gym room on site
•	Beauty salon/barber/hairdresser
•	Shops on site
•	Wedding packages
•	Honeymoon packages
•	Business center
•	Telephone
•	Fax
•	Internet
•	Printer
•	Meeting rooms/Conference facility
•	Restaurants on site
•	Bars on site
•	In-room games rental
•	Voltage: 110V
•	Ironing board/Iron
•	Hairdryer
•	Cribs available
•	Casino - on site
•	Others services: Pets are not allowed on the property. Wireless internet available, internet access in rooms available at extra cost. Printer and car rental available at extra charge.

ROOM FACILITY ALL:


	General Information
	º	Air conditioning
	º	Ceiling fan
	º	Shower
	º	Tub
	º	Hairdryer
	º	Iron/Ironing board

	Electronic Information
	º	Television in room
	º	Satellite/cable
	º	Radio
	º	Alarm clock radio
	º	Phone
	º	International call facility
	º	In room safety deposit box

	Amenities Information
	º	Balcony

POOL GENERAL INFORMATION:

•	Whirlpool
•	Number of whirlpool: 2
•	Swim-up bar

ADULT POOL:


	Adult pool name: Large Free-Form Pool
	º	Sun lounger
	º	Towels

LOCATION TO BEACH AND FACILITY:


	Beach Information
	º	Name: Palm Beach

	Location to beach
	º	Directly on: Beach Bay
	º	Beach on site

	Features of Beach
	º	Swimmable features

	Amenities On Beach
	º	Lounge chairs on beach
	º	Towels available

RESTAURANTS:


	Restaurant name: El Olvido
	º	Type Of Food: Authentic Mexican (Tex Mex) Dinner a la carte from 1800-2200. Hours subject to change
	º	Dress code in effect
	º	Dress code details: Casual Elegant. Men are to wear long trousers at a la carte Restaurants. Shirts with sleeves are required in all restaurants and proper footwear required.
	º	Dinner
	º	Reservations required

	Restaurant name: The Palm
	º	Type Of Food: Buffet, Breakfast-0700-1100, Lunch 1200-1500, Dinner 1800-2200. Hours subject to change
	º	Breakfast
	º	Lunch
	º	Dinner

	Restaurant name: Zen
	º	Type Of Food: Oriental-Pan-Asian cusine/ Sushi Bar, Dinner a la carte from 1800-2200. Hours subject to change
	º	Dress code in effect
	º	Dress code details: Casual Elegant. Men are to wear long trousers at a la carte Restaurants. Shirts with sleeves are required in all restaurants and proper footwear required.
	º	Dinner
	º	Reservations required

	Restaurant name: Desire
	º	Type Of Food: Caribbean Fusion Cuisine, Dinner a la carte from 1800-2200. Hours subject to change
	º	Dress code in effect
	º	Dress code details: Casual Elegant. Men are to wear long trousers at a la carte Restaurants. Shirts with sleeves are required in all restaurants and proper footwear required.
	º	Dinner
	º	Reservations required

	Restaurant name: The Beach Club
	º	Type Of Food: Buffet Lunch, Snacks and sandwiches 1200-1700. Hours subject to change
	º	Lunch

	Restaurant name: L'Olio
	º	Type Of Food: Italian, A la carte from 1800-2200. Hours subject to change
	º	Dress code in effect
	º	Dress code details: Casual Elegant. Men are to wear long trousers at a la carte Restaurants. Shirts with sleeves are required in all restaurants and proper footwear required.
	º	Dinner
	º	Reservations required

BARS:


	Bar name: Cocktail Bar
	º	Location: Lobby
	º	Operation hours/days: 1100-2300 Hours subject to change

	Bar name: Splash Bar
	º	Location: Pool
	º	Operation hours/days: 1000-1900 Hours subject to change

	Bar name: Sound Bar
	º	Location: Disco
	º	Operation hours/days: 1900-0200 Hours subject to change

	Bar name: Desire Lounge
	º	Location: Second floor
	º	Operation hours/days: 1900-2300 Hours subject to change

	Bar name: Bikini Beach Bar
	º	Location: Beach
	º	Operation hours/days: 1000-1800 Hours subject to change

ENTERTAINMENT LIST:


	Entertainment name: Bingo
	º	Available on: Nighttime

	Entertainment name: International music
	º	Available on: Nighttime

	Entertainment name: Daily Activities
	º	Available on: Daytime

	Entertainment name: Nightly Entertainment
	º	Type of entertainment: By Local Artists and Hotel Staff
	º	Available on: Nighttime

ENTERTAINMENT CASINO:

•	Casino on site

	Games available
	º	Poker
	º	Black jack
	º	Roulette
	º	Slot machines

KIDS CLUB GENERAL INFORMATION:

•	Supervised childrens program available

	Kids club detail

		Club name: Kids Club
		°	Age range from 4 to 12
		°	Hours of operation from 0900 to 1700
		°	Indoor activities
		°	Outdoor activities
		°	General notes: Activities not available from 1300-1400 Hours subject to change

HONEYMOON:


Honeymoon Package Name:Free Honeymoon Package

	General Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	Marriage documentation required
	°	Further requirements to qualify: Inclusions are subject to change.Newlyweds must be present copy of recent marriage certificate no older then 6 months
	°	Details of upgrade conditions, if any: 3 night minimum stay required,All services and items are one per Bride and groom or once per stay, hotel itinerary/ voucher must indicate ''Honeymoon''

	Free Inclusions
	°	Bottle of sparking wine (AI)

	Special Inclusions
	°	Others: Special Recognition Announcement, 10 percent couples massage discount voucher, surprise gift. Continental Breakfast in Room (must reserve at guest service, one per stay) 3 nights minimum stay required. All services & items are on per Bride & Groom or Once per stay. Hotel voucher must indicate: HONEYMOON. Newlyweds must present copy of recent marriage certificate.

	Honeymoon coordinator
	°	E-mail: gsaruba@aw.occidentalhotels.com

Honeymoon Package Name:Premium Honeymoon Program Inclusions

	General Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	When to reserve/request : Reserve at time of booking
	°	Marriage documentation required
	°	Further requirements to qualify: $400 per couple. Pay Locally. Marriage certificate required upon check-in. 3 night minimum stay must be coordinated by guest services, all services and items are one per bride and groom or once per stay. Inclusions are subject to change. Hotel voucher must indicate: HONEYMOON

	Free Inclusions
	°	Bottle of other liquor (AI)
	°	Fruit basket in room upon arrival (AI) (AAI)
	°	Turn-down service (AI)
	°	Photographs taken (AI) [$ payable locally]
	°	Photographs details: Honeymoon Photo,signature Polo shirts for Newlyweds, surprise gift,bottle of rum and drinks,include extra value complimentary program.

	Special Inclusions
	°	Special dinner arrangements: Candlelight dinner and champagne
	°	Free massage for him (AI)
	°	Free massage for her (AI)
	°	T-shirts (AI)
	°	Others: Laundry service for 10 pieces, includes extra value complimentary program. Surprise gift, soft drinks. 30 minute per person romantic couples massage.

(AI) = All Inclusive items are included with packages only.
(AAI) = Almost All Inclusive items are included with packages only.

WEDDING:


Package Name:Renewal of Vows

	General Package Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	Pay locally

	Feature of wedding
	°	Wedding co-ordinator (AI)
	°	Champagne at reception (AI)

	Amenities
	°	Flower bouquet (AI)
	°	Buttonhole/boutonniere (AI)
	°	Taped music (AI)
	°	Wedding cake (AI)
	°	candlelight dinner for couple (AI)
	°	Continental breakfast in bed day after wedding (AI)
	°	Decorate wedding location (AI)
	°	Bonus/surprise gift: Fresh elegant floral arrangements.

	Wedding Coordinator
	°	Coordinator name: Eliana Arguello or Audrey Wolff
	°	Telephone: 011 297 586 4500 ext 388
	°	Fax: 011 297 586 3191
	°	E-mail: wedding@aw.occidental.com

	Payment details
	°	Amount: From USD $2700.
	°	Details: Prices and inclusions are subject to change

Package Name:Basic Wedding Package

	General Package Information
	°	Date From: 01-NOV-08
	°	Date To: 31-OCT-20
	°	Pay locally
	°	Preparation of documents available
	°	Officiate/Minister will be attended (AI)

	Feature of wedding
	°	Wedding co-ordinator (AI)
	°	Champagne at reception (AI)
	°	Maximum number of guests: For toast

	Amenities
	°	Flower bouquet (AI)
	°	Buttonhole/boutonniere (AI)
	°	Taped music (AI)
	°	Wedding cake (AI)
	°	Continental breakfast in bed day after wedding (AI)
	°	Decorate wedding location (AI)
	°	Bonus/surprise gift: Classic table setting, floral arrangements or displays.

	Wedding Coordinator
	°	Coordinator name: Eliana Arguello or Audrey Wolff
	°	Telephone: 011 297 586 4500 ext 388
	°	Fax: 011 237 586 3191
	°	E-mail: wedding@aw.occidentalhotels.com

	Payment details
	°	When to reserve/request: reserve at time of booking and pay locally
	°	Amount: Basic wedding package from USD$2775 or free when booking 10 Deluxe rooms for 7 nights.
	°	Details: Prices and inclusions subject to change. Above inclusions are for service for up to 20 guests. Please contact wedding department for furthur information.

(AI) = All Inclusive items are included with packages only.

SPORTS ACTIVITIES:


	Tennis
	º	Daytime (AI)

	Land sports
	º	Volleyball (AI)
	º	Table tennis (AI)
	º	Others: Beach Football, board games

	Water sports - General
	º	Water polo (AI)
	º	Kayaking (AI)
	º	Waterski-ing[$ payable locally]

	Water sports - Special
	º	Jetski[$ payable locally]
	º	Floats (AI)
	º	Water aerobics (AI)
	º	Snorkelling (AI)
	º	Others: Parasailing and Deep Sea Fishing at an extra charge.

	Scuba diving
	º	Scuba diving availible through hotel
	º	Courses available through : Hotel property
	º	Beginners courses availible (AI)
	º	Location: At hotel
	º	Free introductory lesson
	º	In-pool lessons/clinic
	º	Other diving notes: Scuba Diving Trips, certification, rental equipment at an extra charge.

(AI) = All Inclusive items are included with packages only.

ALL INCLUSIVE:


Package Inclusions
º	Room Category Name: Applicable To All Categories , All-Inclusive
º	Date From: 01-NOV-08
º	Date To: 31-OCT-20

Restaurants Included
º	Breakfast available (AI)
º	Food type: Buffet, a la carte
º	Lunch available (AI)
º	Food type: Buffet, a la carte
º	Dinner available (AI)
º	Food type: Buffet, a la carte
º	Snacks daily
º	A la carte dining (AI)
º	A la carte dinner
º	Limits: 1 night stay: 0 reservation; 2 nights stay: 1 reservation; 3 nights stay: 2 reservations; 4 night stay: 2 reservations; 5 nights stay: 3 reservations; 6 nights stay: 4 reservations; 7 nights stay: 5 reservations.
º	Christmas gala meal available (AI)
º	New Years Eve gala meal available (AI)
º	Use of restaurants: On site
º	Use of restaurants details: themed dinner (buffet or a la carte) daily

Beverages included
º	Soft drinks (AI)
º	Domestic brand beer (AI)
º	Hours available if restrictions in place: 1000-0200
º	Domestic brand liquor (AI)
º	Hours available if restrictions in place: 1000-0200
º	International brand beer (AI)
º	Hours available if restrictions in place: 1000-0200
º	International brand liquor (AI)
º	Hours available if restrictions in place: 1000-0200
º	Comments: Bar hours are subject to change.
º	House wine

Beverages included

	Access to bars
	°	On site
º	Notes if applicable: House Wine available

Activities included
º	Kids club
º	Theme night dinners (AI)
º	Gratuities (AI)

(AI) = All Inclusive items are included with packages only.

HEALTH AND WELLNESS:


	Fitness room/Gym
	º	Facilities on site

	Spa
	º	Facilities on site
	º	Massage services[$ payable locally]
	º	Hair services available

SPECIFIC ROOM AMENITIES:


Special room amenity: Deluxe Ocean View , All-Inclusive

	Room setting
	°	Unique selling description: Rooms with king size bed: 2 adults + 1 child (no more than 8 years old).
	°	Rooms with queen size bed: 3 adults + 1 child OR 2 adults + 2 children OR 3 adults.

	Bedding Configuration
	°	King bed or 2 double beds

	General Information
	°	Air conditioning
	°	Ceiling fan
	°	Shower
	°	Tub
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	DVD player
	°	Radio
	°	Alarm clock radio
	°	Phone
	°	International call facility
	°	In room safe/safety deposit box

	Amenities Information
	°	Balcony
	°	Comment: partial ocean view

Special room amenity: Deluxe Room

	Room setting
	°	Unique selling description: Rooms with king size bed: 2 adults + 1 child (no more than 8 years old).
	°	Rooms with 2 queen size bed: 3 adults + 1 child OR 2 adults + 2 children OR 3 adults.

	Bedding Configuration
	°	King bed or 2 double beds

	General Information
	°	Air conditioning
	°	Shower
	°	Tub
	°	Hairdryer

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	DVD player
	°	Radio
	°	Phone
	°	In room safe/safety deposit box

	Amenities Information
	°	Balcony

Special room amenity: SuperSaver Room

	Room setting
	°	Unique selling description: Rooms with king size bed: 2 adults + 1 child (no more than 8 years old).
	°	Rooms with queen size bed: 3 adults + 1 child OR 2 adults + 2 children OR 3 adults.

	Bedding Configuration
	°	King bed or 2 double beds

	General Information
	°	Air conditioning
	°	Ceiling fan
	°	Shower
	°	Tub
	°	Hairdryer
	°	Ironing Board/Iron

	Electronic Information
	°	Television in room
	°	Satellite/Cable
	°	DVD player
	°	Radio
	°	Alarm clock radio
	°	Phone
	°	International call facility
	°	In room safe/safety deposit box

SHOPS ON SITE:

•	Clothing store
•	Other shops: "shops", News stands

MEETING AND CONFERENCE ROOM:


	Meeting Room Name: Grand Ballroom (extra charge)
	º	Room capacity: 750
	º	Catering available
	º	Audio-visual equipment available
	º	Flip charts available

	Meeting Room Name: Ballroom (extra charge)
	º	Room capacity: 90
	º	Catering available
	º	Audio-visual equipment available
	º	Flip charts available

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75 Eglinton Ave East
Toronto, Ontario
M4P 3A4

Phone: (416) 485-6060
Toll-free: 1-877-485-6060
For general inquiries click here info@sunquest.ca

Mon - Fri: 9:00am - 8:00pm
Sat: 9:00am - 4:00pm

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