Hurricane Watch/Warnings Prior to Departure:

If an official watch or warning (Category 1 or higher) is issued by the relevant local government or the National Hurricane Centre/ Tropical Prediction Centre and if the Hurricane is forecast to affect a destination within the Watch or Warning  area during the passengers scheduled holiday or
If a hurricane has passed through the destination within one week prior to departure:

We will offer the following options:

1. Change Departure Dates:
• Option to change dates for the same flight, hotel and duration (travel must be completed by December 14, 2012 for one week holiday and December 08, 2012 for a 2 weeks holiday) at no additional cost.

2. Change Destinations:
• Option to change to another Sunquest destination not affected by a hurricane
• Must pay for price difference at system rate if higher
• No refund if the cost is lower

3. CANCEL FOR A FULL REFUND:
• Full refund (excluding travel insurance)

If you choose to continue with existing travel arrangements under the above described situations, no compensation or refund will be offered.

Hurricane While In Destination:
If passengers are repatriated or evacuated either due to an impending hurricane or due to conditions following
a hurricane more than 48 hrs after departure or

If passengers choose to make their own way home following a hurricane watch or warning (Category 1 or higher) or after a hurricane has passed, we will offer the following:

Future travel credit:
• Valid for two years for the value of the unused accommodation portion of the holiday.
• Does not include airfare or incidental expenses.
• Does not apply to air only passengers.

If passengers are repatriated or evacuated either due to an impending hurricane or due to conditions
following a hurricane less than 48 hours after departure we will offer the following:

Future travel credit:
• Valid for two years for the value of the price paid for the package holiday including airfare.
• Does not include incidental expenses
• Does not apply to air only passengers.

Valid for all Mexico and Caribbean departures between June 1 & Nov. 30, 2012.
This policy is subject to change or withdrawal at any time.


Issue date: March 12, 2012